Guillermo Valenzuela's Online Review Report Card

Dr. Valenzuela and his outstanding staff have been my arthritis and autoimmune caretakers for many years at the IRIS location in Plantation. His widely-recognized knowledge and expertise in managing problems in this practice of care are amazing to observe and experience. Personnel in the front office, the infusion room, treatment room, and throughout the practice provide compassionate and professional attention and care. Although the practice is extremely busy, I always feel welcomed and confident that my concerns will be addressed, monitored (!!), and treated.

They gave me 11:30am appt is already 13:36 and I’m still waiting in the room for the doctor( Valenzuela) he is an amazing doctor but he has always a delay… The staff and the doctor needs to improve in schedule less patients and be on time with them… nobody knows the sacrifice everybody does to be on time on their medicals appointments

I had wait to see the doctor more an hour, and Finally see the doctor, I have to wait one more hour because he had a call. I do not recommend this doctor.

Worst rheumatologist. He didn't even bother to check my medical history or asked me questions. All questions I asked he said " we will see in next appointment. He paid more attention to the student he was teaching but not to the patient he had in front of him . No professional like reviews said. That's why I choose that dr. Just to get disappointed 😞

Great 👍

Definitivamente no recomiendo esta clínica, son un desastre, tuve una cita y tuve k esperar al dr Valenzuela 3 hrs y media, una falta de respeto total, el doctor no me indicó unos nuevos análisis para saber en qué grado tengo mi fibromyalgia ya que padezco de esta enfermedad hace 5 años, cuando llega al cuarto le explico todo y le digo k tengo un desgaste en la cadera , me manda una placa de Columna k no tiene nada k ver con la cadera, cuando está el resultado de la placa no me la enseña para decirme lo k tengo , me respondió k mi columna parecía una columna de más de 50 años, en fin un desastre, me orientó un MRI y me dijeron que se comunicarían conmigo para saber cuánto cubría el seguro y cuánto tendría k pagar yo y la oficina como si nada, tuve yo k llamar 2 veces explicar el cuéntame tu vida al final la de los seguros no hizo nada porque al parecer es otro desastre también y decidí cancelar todo lo que tenía programado en ese desastre de clínica. No se la recomiendo a ningún paciente para que no tenga que pasar por lo que pasé yo, una falta de respeto total, si aquí hubiera un 0 se lo daría porque es una pésima clínica y las personas que trabajan allí no ayudan al paciente a mejorar dicha estancia allí como tampoco hacen su trabajo correctamente. Por suerte en este país hay otros médicos que trabajan mejor con sus pacientes al igual que las personas que están en el front desk, una decepción total todo lo que tiene que ver con esta “clínica “ 000000

Horrible waiting time, My appointment was for 12:15 after an hour they move you to the room inside nust to wait another hour or more to see the dr for 10 minutes if you are lucky. For me is zero star

Long waiting , my wife had waited more than 2 hours after her appointment,,, they always slow

Didn’t get to meet him. The center where he works is the worse. 3 hour wait at least even with an appt. And the manager there is this lady that is really rude and expects everyone’s time to be non important

2:30 appointment it's 4:30 and still haven't seen the dr. Probably a good idea to check in initially and go out to eat to kill time .