Jose B. Melo's Online Review Report Card

My mom passed a few weeks after starting chemo and three different trips back and forth to the hospital. At first I thought Dr. Melo was actually a caring person. He continue to tell me my mom can have treatment even while she was dying and other doctors was saying to put her in hospice. If you need a doctor/facility who will take every step to ensure your treatment is working for you as opposed to killing you I would not recommend this office. the money is what they care most about not the patient. Some of the nurses are extremely rude, would not even say good morning when I brought my Mom in for treatment.

I Have been a patient of Dr. Melo for about 11 years now and I highly recommend him. He has literally saved my life. He is a wonderful Doctor and has always been friendly. His office staff is very professional.

Dr.Melo and the staff are just the right kind of people for this job. Caring, kind and understanding that you are possibly the most afraid you have been. Cancer ain't for sissies

Dr.Melo has been my oncologist for 6 years . I was diagnosed with metastatic Breast cancer . I always feel Very confident that I am getting the best care. I came from a big cancer hospital into Dr .Melos hands and feel I would not be here today if it weren’t for him. His knowledge of blood and cancer treatments have keep me feeling confident that I am having the best care available. Thank you 🙏 His staff is also there in an instant to help when it is necessary. 5 stars ⭐️

Dr. Melo is beyond terrible. He doesn’t help patients understand their treatment and condition. He seems more interested in collecting money from chemotherapy than helping his patients. And don’t ask him any questions because he’s not interested in answering them. Terrible, terrible, terrible doctor.

Dr. Melo has a terrible bedside manner. He lacks the ability to connect with his patients during the most challenging time in their lives. Cancer requires treating both the disease AND the fears of one’s patient. If you don’t ask a specific question, Dr. Melo won’t reveal important information. He does NOT empower the people he treats. I went home bereft of hope, and confused about the nature of the treatment and cancer. Moreover, the student intern is a huge distraction and arrogant. Patients should be asked whether a student doctor can be present in their appointment—especially when seeing a doctor for the first time. Building trust is critical, and that can’t be accomplished when one feels like a mere guinea pig. Teaching a student isn’t more important than making a patient comfortable. I do NOT recommend this doctor.

I have been with Doctor Jose Melo for about 15 years. He is a great doctor very knowledgeable, compassion and truly cares about his patients. However the front desk staff lacks in people skills. They seem to forget that they are dealing with very sick people and being nice and courteous doesn’t cost a thing but does come along way!!

Office staff is piss poor. They wait for the time you arrive for your appointment to verify your insurance. And you just sit there, 45 minutes is to long.

I’m still in shock today was my 6 months appointment after having several blood clouts on my right lung to check if they have been disolve, after being in blood thiners for 6 months. When I arrived to the office the 1st thing the receptionist told me is that I have a balance and in order for them to see me I would have to pay. I told her that I did not have the money right now but I will do it as soon as I could. I told her that I would have to reschedule. She went and asked her manager, the office manager came and told me that I need to pay in a very rude way, not knowing what my current situation is. She said that they would not see me then. What shocked me the most is that I wanted to leave a message to the doctor and I was told by his secretary that they told him the situation and he said that unless I paid he wont see me. I can not believe that a doctor is more worried about the money then his patient. My insurance has been paying him thousand of dollars, what I owe is less than 400 but I dont have it at this time. Im really sad I thought he was a good Doctor. Now I have to go and find another Doctor because I will never comeback to that office.

Dr. Melo and his staff are top notch. They gave me the care I needed and went above and beyond every visit or phone call. Simply said they saved my life and I am forever grateful. They have a very tough job dealing with sick patients every day, it’s uplifting walking in the office and being greeted with a smile, and everyone knows your name.