Neil Kanterman's Online Review Report Card

I took my son and with the prescription they gave my child he was squinting and the Dr said that was normal.obviously a child should not squint with their glasses on. I had a second opinion and of course I was right.

Dr. Kanterman was ny son's ophthalmologist all through his growing up years. My son is 23 years old and we are now settled in Cambridge, Massachusetts. Till date we have not forgotten his immense dedication and above all his "eye" for detail. Never met or known a doctor as profoundly knowledgeable as well as empathetic as Dr. Kanterman. Even now, we can reach out to him and know- he is there for my son. Such doctors make the world truly a better place. Truly.

En mars 1989, j'ai effectué un voyage scolaire aux USA en provenance de France. J'ai connu la famille du Dr Kanterman lors des 2 semaines que j'ai passé à Long Island à côté de New York. Je garde de très beaux souvenirs de ce séjour. Je vous salue chaleureusement Dr Kanterman. Bien à vous. Merci à la famille Kanterman.

Always have to wait long hours. They always overbook patients, there is no respect for peoples time

Oh what a delightful and informative Doctor. It’ so refreshing to find a Dr who takes their time to explain things to you and ensure that you comprehend the information and so personable while doing it. He seems to be a very happy Doctor who loves what he does.

Dr. Kanterman’s office has extremely long wait times. We waited over three months for our appointment which was ultimately canceled and then rescheduled another three months later. One of the most unpleasant experiences we have ever had with a doctors office. The staff could not be more rude. Their policies are rigid and unaccommodating. For a pediatric office they couldn’t be colder. The receptionist on the phone cut me off four times and wouldn’t even let me finish speaking. After I spoke with her she hung up on me. They really need to learn some manners in that office. The doctor is basic at best. Nothing to rave about. Did a basic exam, nothing special. The office is extremely outdated and not well maintained. The waiting area is dirty and unkept. Overall quite an unpleasant experience.

We've been seeing Dr. Kanterman since the birth of my premature sons. One of my boys had esotropia and needed surgery. As a nervous, sobbing parent, Dr. Kanterman put me at ease, and through my tears, he reassured me my son would be okay. 15 years later, he was right.

One of the most unpleasant experiences we have ever had with a doctors office. The staff could not be more rude. Their policies are rigid and unaccommodating. For a pediatric office they couldn’t be colder. The receptionist on the phone cut me off four times and wouldn’t even let me finish speaking. They really need to learn some manners in that office.

I have been going to ped ophthalmologist for more than 20 years. Yes, there are issues in this office like every other doctors office. The staff is rude. The waiting, the lack of customer service and compassion. This is not a perfect world. Unfortunately, we are not created equal. If my staff was rude to my patients, I will tell them to find another job. Kindness, compassion, and good client service are essential for the patients and parents or for anyone. Those qualities are lack by the majority of people in USA 🇺🇸 .It does not matter if it's a doctor or a store etc. It seems to me that the most rude and miserable people live here in USA. I treat people very kindly with respect. I listen to others so I can understand their needs or opinions etc. When we go see a doctor we need to speak up, let the doctor know why are we there. If he takes 5 min with a patient then, there is a problem. I am a very well educated human. I don't tell everyone or publish all the titles I have after my name. I have learned that we need to listen and communicate properly. Therefore, if one takes he or her child to see the doctor, then write down the questions or concerns. Be ready to ask questions, or provide the information. Doctors are not GODS. They are people just like everyone else. They make mistakes, they, eat, poop, sleep etc like we all do. My suggestion parents, be ready when you take your child to see a doctor. Have patience, which is a virtue that a lot of humans do not have. One problem with this society is that we run to the doctor or emergency room for non emergencies like a cold, or minor problems that can be treated at home. The system is over abuse, eventually there's going to be long waiting periods, at the end of the visit the doctor is going to tell you to eat well and rest and the virus will be gone in a few days. I gave the doctors at this office 5 stars, the staff 3, the staff is lazy and rude. If that was my office, I will fired them all, and personally hired people who cares and loves their career choice. #patience #compassion 😇🤗

Great experience! Super knowledgeable and friendly.