Arelis Madera's Online Review Report Card

I liked the Dr. but her staff is subpar. they don't answer to the messages promptly and they are rude when they do. Unfortunately, i had to find another physician

Dr. Madera put me on two types of insulin changed my diagnosis from a type two diabetic to a type one. When I reported to her that I was doing very badly on the second insulin and stopped taking it because even the lowest dose was making me plummet in my blood sugar. she suggested me to take another medication to make my blood sugar go up which made no sense to me. Then she proceeded to put a mock pan on my arm without telling me it was a mock, scared me half to death. I thought she was injecting me with something and then made fun of me that I was afraid. This woman is sick and I have never been treated so disrespectfully by a doctor I could sue her for assault if I really wanted to, do not recommend her to anyone.

Excelente servicio, profesionalismo y compasión

great service fantastic employees

My husband is a diabetic and his doctor sent him to Dr. Regeti and from the start no one would take his call or even call him. Then the doctor wasn't listening and at first I thought she just didn't understand but in the end she even argued with a friend. Doesn't seem to care about patients but money. She doesn't seem to know how to talk to people and I know that my husband can have the same problem but he also needs to learn not to allow doctors to take advantage of him. We need a doctor who cares more about patients than putting money in her pockets. Actually find a solution. Not yell at my husband. The doctor cause this because she wasn't willing to listen. I'm so disappointed. I wished I could have been there but I had to work.

Made 11 phone calls to try and get an appointment no return call. How can one use the portal if you are a new patient. Very upset needing desperately insulin supplies

I called their office early Wednesday 02/03/2021 to check my appointment date as i cannot find the info. Message stated they would return my call! As if friday the 5th i have received no reply. I better not be charged for a missed appointment.

A couple of months ago, a staff member named, Angelica was extremely rude and sent the wrong dosage of insulin for my mother-in-law to Walgreens. Thank God I was here and caught the mistake as it was almost 4 times her prescribed insulin dosage. When I called to talk to her about it, she tried shifting the blame on me and was reluctant to change it until I asked her to please look at her chart. She was rude, argumentative, and refused to take responsibility for this huge error. This same Amber woman called a couple of weeks ago and said my mother-in-law had to sign up on the patient portal to communicate with the doctor's office. I tried to explain that she has dementia and it would be difficult for her and Amber then hung up on me. When I called to inform someone of this behavior, I couldn't get through. In fact, for days I called and couldn't get through. At our appointment, we didn't get see the doctor and I tried to tell someone else and they gave me a phone number to her manager. I called that office and left a couple of messages and no one returned my call. Lastly, today is a follow up appointment, again without the doctor, and there is a tornado warning. I tried to call the office to see if we needed to reschedule and, surprise surprise, I couldn't get through. We will be changing doctor's asap!!

Extremely knowledgeable and caring. Changed my life with a celiac diagnoses that no one else caught. Changed my life. Follow-up is spot on. Thank you

Staff don’t answer phones or return calls. Had to go in person and make an appt and staff was rude. Dr. Maderas was difficult. She did not want to answer questions and was not open to discuss other options I researched doe my thyroid issues. She may be good at treating other disorders but I honestly think she was not open to discuss other treatments because she either is not current with modern options of treatment or she is so set in her ways she doesn’t want to discuss anything else. She seemed offended that I asked questions. Not a fan. Will be driving to Sarasota for new endocrinologist.