Souheil Moussly's Online Review Report Card

I've been going here for over 3 years. The Dr.'s are caring, detail ordinated. They follow through and answer any questions about your treatment plan.

Do not be seen here

Been with a LONG time - GREAT!

The office is scamming patients out of their money. The office REQUIRES a $20 copay at the time of your appointment no matter what. However, they do not include this payment to your insurance. Then they bill you the additional amount that insurance did not cover - without deducting the already paid $20. Essentially, you are paying them $20 extra on every appointment. After my husband went to Dr. Moussly for several years, I finally noticed this on the insurance claims. Every appointment he got charged an extra $20 with the initial office payment. I called the office to inquire and kept getting put off to call another day when the billing lady was in. Finally after a dozen times of being ignored I told them I wasn’t going to just go away. The lady yelled at me over the phone that I was being rude and hung up on me. I finally got my money back after showing up in person several times. Seriously everyone, check your insurance claims to see if they are stealing your hard earned money.

Not only one of the most ignorant experiences I've ever been through but also disappointed. I went in for my semi annual blood work check. I was told that because my AST stats were higher, my liver was failing. I should never drink again, and my liver would never heal. Thinking with this prognosis, there would be a follow up, possibly a ultrasound of my liver, maybe a biopsy, nope. Nothing. Then, when I started i was having stomach issues with bowel movements, he told me he was going to prescribe me "peptobismal". When I said, "yeah, I have some in my truck and been taking it," I was told to take more. Utterly rediculous. You go here, have fun being treated like you are an inconvenience. I will be transferring to another doctor. Follow up to this, I've taken it upon myself to follow up, paid for the blood work. I'm fine. My liver levels are fine. No thanks to this office.

My wife and I have been patients of Dr Moussly for approx. 15 years. He has always treated us professionally, but I received a certified letter yesterday form Port Orange internists stating " Intent to withdraw care" effective January 31st. I called the office and they said they did not know why and it was only me, not my wife. Think I deserved better treatment.

Called 7Nov2019 at 9:00 am because of colitis. Having diarrhea through previous night and passing of blood/mucus in stool, abdominal cramping and a little nausea. I was told 3 times a call would be returned to me. Never received a call back. Called 11Nov2019 at 10:25am - Yes 3 days later - I was told the DOCTOR just saw the "GREEN" slip in this morning. (Green slip = A note describing why I called and the health issue). The PORT ORANGE INTERISTS doctors office is NOT OWNED by Dr. Moussly any more. This business was sold over 1-1/2 years ago and since selling the service has been poor. Patients records having errors, medical information missing after moving to a new record system. Their service now is like going into a 3rd world country for medical care. RATING POOR and is not DESERVED -- SHOULD BE LOWER

BEST DOCTOR EVER....I HAVE BEEN HIS PATIENT FOR 12 YEARS...THANKS TO HIM I AM STILL ALIVE TODAY!!....I'M MOVING TO THE GULF COAST AND SURE WILL MISS HIM...I JUST HOPE TO FIND A DOCTOR THERE AS GREAT AS DOCTOR MOUSSLY!!

Doc has been my physician for 25 years. He has cared for my entire family over that time, from young children to octogenarians. He has been unfailingly kind, caring, and considerate. He takes the time to explain what the patient needs to know, and if he doesn't have an immediate answer, he digs in and searches until he does. He is a superb diagnostician who took on my father-in-law as a patient after other doctors told Dad that he was going to die within a few months but couldn't say what he had. Dr. Moussly hammered at it for weeks, kept Dad alive when he should have been dead and finally figured out that the others had misdiagnosed him. George lived a good life for 7 more years thanks to Dr Moussly.

Saw bad reviews of this doctor but decided to give him a try - waited 6 weeks for a new patient appointment only to be called one week before and told that he's going on vacation and unavailable for ANOTHER 6 weeks. Unbelievable! Would never go to this doctor; the customer service was horrible and the administrative staff were totally unsympathetic that I'd been waiting to see a primary care doctor for months. Ridiculous; I will be reporting them to insurance.