Jose Ortega's Online Review Report Card
4.5
Average Star Rating
172
Total Reviews
57
Recent Reviews
6
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Ortega's practice received 85.5% positive feedback, with patients praising his professionalism, knowledge, and care. However, 14.5% of the feedback was negative, primarily citing a rude front office staff, long wait times, and lack of communication. Overall, the practice is valued for its expert medical care yet it needs stronger customer service and efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Jose Ortega's Reviews
excellent attention from Dr. Ortega and his assistant
Dr. Ortega & Staff are awesome and have taken great care with my knee surgery and recovery.
Dr Ortega was very caring and professional.
Fast efficient caring and professional
Dr. Ortega is a very caring and compassionate surgeon. He is excellent and precise with his work. I highly recommend him!!
Excellent
Excelente
Exelente Atencion
The doctor was knowledgeable and seemed professional, but after telling me I had no cartilage left and needed a knee replacement and recommending a surgeon, he left the room to tend to another patient. I waited for 2 hours for this doctor and he spent 5 minutes with me. He should have been more caring and spent more more time with me after delivering such a a diagnosis understanding the shock I must be in. But I guess he didn't care.
Dr. Ortega is always fantastic takes time with you listen, just a great doctor! And the staff is always friendly.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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