Adam Brunson's Online Review Report Card

After 16 plus years with Dr Brunson I feel that I have to move on. For a second time in recent years the scheduling and front pushed for me to fill a cancelation the day of only to not see me. I told them that it would be difficult to make the time because I was coming from far away. I said yes as long as they are okay if I may be late because of traffic. They said to get there as close to the time as possible. I was 12 minutes late, like I had concerns of, and they canceled me anyways after a 42 min drive. For a long time patient that waited multiple times in the front office and patient room for long periods of time I was very accomidating for them without frustration. The tone I recieved from the front office was probably the last. I rarely get to see Brunson anymore, whom I enjoy as a doctor very much. If I am gonna pay more through insurance to go see my long time doctor, I expect some courtesy in return for my patience over the years. I am sad to go, because I do think Dr Brunson is a great doctor. Thank you Dr Brunson.

Absolutely horrible experience. They disregard concern for continuity of care, lack clear communication, and leave you in a position with out the ability to refill expired prescriptions for serious heart medications. I am filing a grievance with Tricare. ALL VETERANS BEWARE!!!!!!!!!!!!!!!

Dr Brunson is fantastic. I am truly happy with his services. He is a busy Doctor. That is a good sign. People seek out his medical assistance repeatedly and refer to him regularly. Busy or not he still takes the time to answer your questions. I truly believe I am in good hands. I would recommend him to anyone in need of good medical care.

I have been going to Dr. Brunson's office for just under 10 years. The level of care I have gotten has always been great. Have had a few last minute emergencies and his office is always able to get me the care needed. His office staff and medical team are so pleasant and caring. They always have a smile on their faces. Dr. Brunson listens to my concerns, gives good thoughtful feedback and works with you on a treatment plan. Dr. Brunson has a plethora of experience and it shows. When I had severe headaches, he was able to diagnose the problem. I will continue to have Dr. Brunson will always be my doctor.

I moved here 3 yrs ago after my wife’s death at my kids request. My son recommended Dr Brunson. A great recommendation. He and his staff are true caring professionals. I’m so proud my son recommended Dr Brunson. Thx, to him and his great staff. 👍👍👍

Absolutely horrible experience. They disregard concern for continuity of care, lack clear communication, and leave you in a position with out the ability to refill expired prescriptions for serious heart medications. I am filing a grievance with Tricare. ALL VETERANS BEWARE!!!!!!!!!!!!!!!

Absolutely horrible experience. They disregard concern for continuity of care, lack clear communication, and leave you in a position with out the ability to refill expired prescriptions for serious heart medications. I am filing a grievance with Tricare. ALL VETERANS BEWARE!!!!!!!!!!!!!!!

Extremely rude staff. Very disappointing experience. I will never come back here again.

I have been a patient of Doctor Brunson for 11 years and I am very happy with his treatment of me and his office staff always treat me respectfully. If I have an issue, the staff always are ready to help me. Doctor Brunson always takes his time to listen to my concerns and is quick to help me resolve them. I would give him more than 5 stars, wild horses wouldn’t take me away from being his patient

The last handful of times I went to this office I was seen well after my appointment and rushed through, barely seeing someone for more than a few minutes. One of the Nurse Practitioners was putting in my replacement IUD and refused to ask for help for over 20 minutes until I was crying in pain and finally got the doctor to assist. (which I ended up having to get it removed under anesthesia because it was put in wrong). Then at the start of all of the COVID mess I tried to make an appointment and they informed me that they were not taking my insurance any longer (no notice given) and it would be a higher rate to continue at their office. So I moved to another doctor that did take my insurance. Now their office manager is refusing to transfer my records to my new doctor unless I pay them $150. The records manager was short and rude with me saying it is their right to charge and if I wanted my records I knew the price to get them. I have never had a doctors office charge me any fees to transfer my own records to another office. Even my new doctor said it is poor practice to request a patient to pay to transfer their own records from one office to another. I do NOT recommend this office.