Coast Dental's Online Review Report Card
3.7
Average Star Rating
131
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Coast Dental received 71.0% positive feedback, with patients praising the professionalism of Dr. Jones and the friendly staff. However, 29.0% of the feedback was negative, primarily citing unethical billing practices, long wait times, and poor communication. Overall, the practice offers quality care yet it needs improved administrative processes and better customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Coast Dental's Reviews
Very patient and understanding.
Reviewed On Google
This was my first visit and everybody was friendly. They took their time with me and I really appreciated it. I will diffently coming back to them
Reviewed On Google
Dr. Jones, Lissette, and the receptionist were all very courteous, friendly, and professional. I received excellent treatment from them all.
Reviewed On Google
12/21/2023- for this most recent visit I had to have a crown seated. Dr. Jones patiently explained what she needed to do and then gently went about getting my new crown seated. The process was quick and thorough. She took x-rays to make sure the crown was properly situated before cementing it in place. She was cognizant of my anxiety and took great care to ensure I experienced as little discomfort as possible. Dr. Jones is a patient and kind dentist, and I appreciate her demeanor when I am there. This was a good experience, despite the fact that I had to go to the dentist. 😁 Dr. He and her staff were great. They worked quick yo set me at ease and even quicker to complete the task at hand and get me on my way. They were kind, gentle and professional. Thank you to Dr. He and her team!
Reviewed On Google
Dr. Irina Jones and her staff are awesome! Their kindness and professionalism is No.1. Dr. Jones listened to my needs with a smile and made each one of my visits very nice. Her staff was always pleasant and very helpful. I am so pleased with the work she has done. Fast, friendly and dedicated to their patients needs. I highly recommend them to anyone. Thank you Dr. Jones, Jennifer and Shelly you're the best!
Reviewed On Google
The dentist Irina and staff took great care of me. Helped me get it all done as quick and easy as possible.
Reviewed On Google
I am very sorry that I don’t remember the name of the doctor who saw me when I was there, but she was amazing. I was very nervous about my visit because sadly, I hadn’t been to dentist in a very long time, so I was afraid of what they were going to find. She was so detailed with everything she explained to me. I understood everything she explained so well, because she did it patiently and calmly, even though the office was busy and she had other patients to see. I felt very comfortable with her, which then helped with how nervous I was. I immediately scheduled an appointment to see her again, and am not the least bit nervous about the procedures that are scheduled to be done. Please look up my name in your system because I’m sure you have records of which doctor saw me. I hope she sees this.
Reviewed On Google
Very professional
Reviewed On Google
Great dentists and they give you the real reasons that they can do what they can with what you got
Reviewed On Google
Highly recommend!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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