Ginige Desilva's Online Review Report Card
Ginige Desilva
3.3
Average Star Rating
78
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Review Summary
Dr. DeSilva's practice received 55.1% positive feedback, with patients praising her thoroughness, compassion, and expertise. However, 44.9% of the feedback was negative, primarily citing long wait times, poor communication, and unresponsive office staff. Overall, the practice provides excellent medical care yet needs improvements in administrative efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Ginige Desilva's Reviews
My initial appointment at this office went well. I’ve had symptoms of autoimmune disease since I was a child. I had photos +complete vital signs to show her. She began to treat me for fibromyalgia + autoimmune disease. Every appointment thereafter was a hassle. The receptionist is extremely condescending and treats me like a child, I can NEVER get paperwork/meds/call back on time (if at all), and I’m being charged over $200 after late fees at every appt. I pay in full at time of service. Whenever I try to dispute this, I am treated poorly. It feels like I am not taken seriously in this office in regards to my conditions, there is no empathy or understanding at all. It feels like every time I mention pain meds (never requested opiates/controlled substances), I’m treated as if Im drug seeking. The appointments are scheduled without regard to pt availabilty. They tell you which day and time to show up.
My first appoint with Dr. DeSilva was amazing. I found her to be very thorough and knowledgeable as well as kind. Her staff is so sweet and helpful. I feel fortunate to be a patient at her practice!
My first appoint with Dr. DeSilva was amazing. I found her to be very thorough and knowledgeable as well as kind. Her staff is so sweet and helpful. I feel fortunate to be a patient at that practice!
Office staff never return calls, Dr. don't return calls. I called the on call DR in pain and received a call back 72 hours later from an office staff and they asked how I was doing. I had blood work completed 3 weeks ago, I called 3 times asking for them to review, no one has review to date. I called one day at 8am and was told that an office staff would call me back, I called back at 3pm since no one had call me and they said the person that they told me was going to call me back was out of the office that day. I asked why i was told that they would call me back, the front desk girl said she did not know she was out of the office. they had not forward my message to the DR, nothing was done, they were not planning on calling me back. Worst experience with a Dr. ever.
I’ve been coming to her for 10 yrs. She is compassionate, understanding and does everything she possibly can for you. Sometimes the wait takes a while to get in the back but it’s worth it. I moved out of pinellas county 2 yrs ago to Pasco county. Takes me about an hour to drive to her now, but again it’s worth the drive.
She is a wonderful doctor for my Lupus and Fibromyalgia. The staff in the office are nice and professional.
Very good here
Very professional and pleasant.
Sent me to a different lab, which was not covered by my insurance, (although we had discussed this) and now I have a $2,304.00 bill for that lab work. Only met the doctor once, but you will have a nice nurse practitioner.
Working at a physician's office and having to deal with this office makes my work day difficult. An office with staff that do not care about their phones and explain nothing to in coming callers makes this office not worth working with.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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