Jennifer Burns Md's Online Review Report Card

Dr Burns identified the location of my back pain and administered injections. Very satisfied.

Went there for back pain. Shots and Ablation. Did not work. Dr. stated - "Nothing more I can do??"

We were fine until she discovered she couldn't help us and then she dropped us like a hot potato. Neither she nor her office felt the need to call and tell us she wasn't going to see us again. It's pitiful when doctors fail you and don't have the courage to take responsibility for the failure. And getting her and her so-called coordinator on the phone is a nightmare.

I moved from across the state last Feb, and made an appointment to see Dr Burns after 8 week wait. Although I did not need refills at that time, I let her know that I have been taking Gabapenten for a couple of years. Asked If I could call for refills when needed. She stated “Yes, but also talk to PCP as appointments are not readily available”. As I am close to running out,I called med nurse named Stephanie for refill. She told me to make an appointment. Dr Burns next appt is 1 month from now and Krystal 3 weeks. Stephanie could not have cared less that I needed medicine, and we are not talking about an opioid. Dr Burns is a great doctor, but is of no use if you cannot get in for app’t. Stephanie has the compassion and empathy of a slug.

She is so thoughtful and caring, listens to your problem and offers multiple solutions.

Like some that have posted I had a neck problem for about 3months; it hurt a lot but I thought it was a pinched nerve. On a whim I went to see dr burns; upon review of my X-ray she immediately made room for me to have an MRI(on site) That next day we learned my c6 was heriated and pressing on the spinal cord. If you have an actual injure they move heaven and earth to help. My surgery was quick and painless.

The new pain med you prescribed for me works perfectly. I could kiss you! Took 1 pill and an hour or so later my pain went from 8 to 3. I appreciate your help instead of making me sound like some kind of addict. Mr H

I waited 2 months for the appointment. I saw Dr. Burns because a neck problem was getting worse and I wanted to know what could be done to keep it from becoming worse and chronic. Dr. Jennifer Burns told me I was wasting her time because my problem was not as serious as other patients in the waiting room.

Amazing doctor, she listens, really cares about helping me. She could explain my problem simply so I could understand what needed to be done. My pain is gone!

Dr Burns performs services adequately. Communication with her office is a nightmare. Very Cold and non-empathetic bordering on incidious power trip. Promised phone calls never delivered. Because of this I missed critical work days and spent a couple weekends in excruciating pain. Switched Doctors because of it and glad I did.