John Gross's Online Review Report Card

I have been seeing Dr. Gross for 7 years and have enjoyed consistently competent care. He has always been current with my heath records, always has time to hear me and has given me good guidance in maintaining my health. I have had very positive experiences with the specialists he has referred me to. His staff has always been professional, courteous and supportive. Nurse, Kristin (sp), has always been professional and courteous. She has also responded to my on line inquiries in a timely manner and with helpful information. I have total confidence in the care I am receiving from Dr. Gross and his staff.

Dr. John Gross is a well educated doctor who listens, cares and diagnosis’s in a conservative manner. I moved to SC recently and will miss his sincerity that he gives his patients. Thank you Dr. Gross and facility. Sincerely, Margaret Smith.

Dr Gross has been my primary physician for several years. He is passionate, knowledgeable and a terrific doctor. I recently underwent an unexpected surgery at St Anthony’s. Dr Gross was there to help coordinate my care. Highest ratings possible.

I am a retired MD and knew Dr. Gross when I was in active practice. He is now my family doctor. He is through, compassionate, and knowledgeable. I have read other reviews and would like to weigh in on some complaints. I too have had some difficulty with his phone staff but with persistence, overcame these hurdles. The thing most lay people do not understand is that once a doctor has his practice bought out by a hospital or large healthcare system, the individualized services they were used to before, suffers. This is one of the unfortunate consequences of any large organization and bureaucracy. Government and insurance have forced most private practicing docs to sell their practices just to survive in this post private practice modern world. The doctor is not to blame here. Remember that when you review a physician on-line.

Never! When hospitalized he ordered wrong meds, family had to demand he be called and meds be ordered. In the office, staff are rude and offer no follow-up. Not patient-centered care!

Very hard to reach by phone. Seemed more about cranking out office visits than my health.

Dr. Gross misdiagnosed my parathroid condition for over 5 years. I had most of the symptoms but when I mentioned them to him he told me that it was because I was depressed and getting older and this is common with women. Two of my glands were not working which had osteoporosis and other symptoms such as depression. As a result I had two broken hips. Once it was correctly diagnosed my osteoporsis was reversed. Also his PA took stitches out of my head before they were ready.

Dr. Gross is patient, compassionate, and has always taken wonderful care of my father.

Consistently disappointed with this office and their lack of professionalism. Highly, highly disorganized. Stacks of papers everywhere behind the counter. Front desk staff is rude and can rarely answer a simple question regarding medical history/records with them. Doctor once refused to see my husband because he was 5 minutes early to his appointment and not 15. If you are looking fora pratice that is professional, organized amd genuinely cares about your well being, look elsewhere.

This doctor abandons you when you most need him because he doesn't want to deal with "billing" in the case of a car accident.