Central Clinic's Online Review Report Card
Central Clinic
4.3
Average Star Rating
171
Total Reviews
8
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Central Clinic received 83.5% positive feedback, with patients praising the caring doctors, friendly staff, and thorough consultations. However, 16.5% of the feedback was negative, primarily citing unprofessional receptionists, billing inaccuracies, and poor communication. Overall, the practice is appreciated for its compassionate care, yet needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Central Clinic's Reviews
I was very pleased with the Office Manager's understanding of my text and our phone discussion, which enabled me to see Dr. Malhotra earlier than my original schedule. Additionally, Dr. Malhotra was very helpful in explaining my medications. I also want thank the doctor's nurses and other assistants who have always been pleasant and knowledgeable.
Reviewed On Google
dr Malhotra is a genuinely caring individual. She goes beyond the normal doctor visits. And she is also the person that saved my life 12 years ago. The fact that she puts up with me for all this time says a lot about her character and personality. Grumpy Miller
Reviewed On Google
This office is a mess, disaster. Unfriendly office staff, Dr.Malhotra never available, she doesn't care about her patients. Stay far away from this clinic.
Reviewed On Google
This spring hill office is a mess, a disaster. Stay far away from them. Dr. Malhotra never available, the office staff is unfriendly, messing up appointments. She doesn't care about her patients. You better chose someone else not her.
Reviewed On Yelp
after being on hold for 35 mins as a new patient i will not be using this clinic
Reviewed On Google
My wife and I both are patients at Central Clinic. Dr Poonam and staff are great! Answer questions, excellent listeners. Very knowledgeable. Highly recommend!
Reviewed On Google
Fantastic staff, P.A Madeleine is exceptional! Very comfortable and compassionate she was born for to practice medicine you can tell !
Reviewed On Google
First appointment with PA Devyn and love this place. On time, thorough, didn’t feel rushed.
Reviewed On Google
Completely unprofessional! No true form of communication. You’ll rarely of ever meet with a real doctor. If you do get lucky enough to meet a doctor, you will never meet that same doctor again. Removed their office as my primary because it was so bad! Used them for weight loss and that was just as bad! They didn’t inform patients about them not having any more semiglutide. There was a sign about there being a shortage, when I asked reception about it they said “oh well that doesn’t apply anymore. It’s no longer an issue. I should probably remove that sign”… called a month later to get my next dosage and the lady says they don’t have any. That we needed to pre-order it for the amount of months we plan to be on it for and pay a 50% deposit and the deadline was last week. Mind you, it’s not safe to just stop taking it so suddenly especially when you’re on a high dosage. I never received any notification advising me of such and now I’m concerned for my health and their lack of care!
Reviewed On Google
Staff are great, doctors are amazing Best wishes to all
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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