MIchael Baehr's Online Review Report Card

Finally a Doctor who listens! Thank you.

Dr. Baehr is an amazing Dr.. He listens and hears what you are saying. His office staff is wonderful. All around good humans.. I have never had to wait long for my appt. and that's rare for a Dr's office..They are all spot on and wonderful! I would recommend him and his team to anyone who asks.. Thank you all!!

Helpful, friendly

Dr. Bathroom is very knowledgeable and a little funny. I look past that he is a Ohio State fan. It does show he is smarter than me. I recommend to anybody.

It was great no complaints

The doctor and staff were wonderful! This was my first time at this office, and I was very pleased

One bad experience after another. Had the receptionist, Diane, older woman with smoker’s voice, tell me out of nowhere on my first visit that he won’t prescribe me anything for what I was being seen for. She was rude and had zero empathy or kindness which is the opposite of the kind of person that should be working in patient care. Never asked her for her opinion. I came to see a doctor for that. Not her. As suspected, she was wrong and the doctor did prescribe me something. Five days later, after seeing Dr. Baehr and being prescribed the medicine, had to stop taking this medication. It was giving me headaches. So I’m struggling without any medication and call the doctor for a different med to be sent in. Just the way it is sometimes. As someone who has dealt with chronic health issues my whole life it is common to have to try a few different meds before finding one that works. So I call the nurse line option 4 and leave a message on a Monday, first thing in the morning. I tell her that I’m really suffering and I need a different medication. She says that she will make sure he gets the message right away so that I can get a different med. Never hear back Monday. Tuesday comes, still hear nothing. They are about to close so I call again Tuesday evening. Tell them what’s going on and I get sent to “Dr” Diane. In true miserable fashion she proceeds to tell me that he’s not going to prescribe anything. This is simply not an accurate or kind thing to say to a patient that is suffering and I tell her that I was just seen and there is no reason why he wouldn’t prescribe me something else. It’s what doctors do. If you have just been seen and one med doesn’t work, they try something else. She interrupts me loudly to tell me that I’m wrong and any doctor that would send in something else is illegally prescribing and I’ll have to wait for a month to be seen. I start crying (I’m exhausted, I couldn’t help it, felt stupid crying) and ask her what I’m supposed to do. I tell her that what she is saying makes no sense. She talks over me and hangs up. I call back and someone on the nurses line picks up. I ask to speak to the office manager. The woman couldn’t get her on the phone. She was kind and apologized repeatedly after I told her everything that happened. She said that Diane is wrong, once again, and what she said is not accurate. She also said that there are zero notes directly from the doctor meaning everything Diane said didn’t even come from the doctor. She emailed the office manager to contact me on Wednesday before getting off the phone with me so that I can file a formal complaint and get a new medication sent to my pharmacy. It is now 5:45 PM on Wednesday. Nobody called, nobody emailed me, nothing. So I’m just suffering and nobody cares, consistently. I’m beyond angry and defeated. How can you care so little about human beings? There is no excuse for the behavior of these people. You never know what someone is going through. I just lost someone very close to me and that paired with my health issues has been very hard for me to cope with. I came to get help. No compassion and no communication from these people. This doctor’s office is a disaster and they just don’t care. I liked Dr. Baehr, he seemed like a nice person. For all I know, he doesn’t even know what’s going on. He never even looked at the note put in on Monday morning so I guess he is just as bad as his staff is. He has to be able to see the notes that are literally for him. Does he know that “Dr.” Crazy is up front making decisions about patient care, or lack there of? If you read the reviews, there’s mention of the “rude” lady up front. That’s Diane. She’s been treating people like trash for a long time and nobody cares. I’m in the twilight zone. Seriously. Back to finding a new PCP, and just when you think you’ve dealt with it all, you get people like this that are supposed to help and do no harm. I know I’m not the only one and Diane is an ongoing problem. Makes me wonder how many other patients are being treated this poorly by this office. So sad.

The best experience. Staff and doctor was amazing. Thank you

Staff is wonderful Dr. Baehr is thorough and thoughtful.

Great staff and doctor.