James F Connor's Online Review Report Card

The visit was fine, but I received no follow-up after my lab results came back.

If i could rate zero stars i would. i never really post reviews, but i have never experienced the most incompetent and lazy office in my life. they filed a claim to my insurance that wasn’t correct or even for me. it’s been a month since i’ve tried to get everything figured out with them and every single time i call them they either decline my calls or say that don’t know what i’m talking about. every time they say they will talk to someone in billing or the doctor and call me back they don’t. when i call to follow up they say they haven’t talked to who they need to talk to or they put me on hold for 30 minutes and then hang up on me. their staff is very very rude. no one is helpful in this office. my insurance was changed and i didn’t know(they don’t take my new insurance) and i went to my appointment and a week later they call me and tell me they don’t take my insurance and i need to pay out of pocket for my visit. first of all why would they not check my insurance before my appointment? i wouldn’t of gone if i was made aware they don’t take it. they’re very lazy and unprofessional. been going here 7 years and the staff gets progressively worse every time i go. don’t go here, they’re awful.

I have been a patient for close to 5 years, and have had nothing to complain about the staff, the nurses or the doctors.Recently I experienced something quite life changing regarding my health and I can truly say that having Dr. Rajesh A. Persaud examine me and treat me for the condition, has been a lifesaving experience.Dr. Persaud is a wonderful and caring doctor. After each of my visits he followed up with me daily, adjusting my medications and thankfully avoiding a trip to the Emergency Room, which would have lead to a long stay at the Hospital. I highly recommend him.

This practice is a scam. I went to a check up two weeks ago and I asked how much the cost would be, they told zero. I get there and then they tell me I owe $90 from two that’s ago. I paid it and got referred to see a dermatologist in the same building. I go in and they say I have to pay another $90. I told them never mind, cancel my appointment.

Nothing against my MD at all and I wish she would go elsewhere, but this office, this horrible office has us off to a new primary after 4 years. Didn’t add the correct blood test on the order and wants me to go back to Quest for a second test; nope.There are posters on the walls discussing how Man lived in harmony with dinosaurs so there isn’t a solid scientific feel to the practice.Finally, there are just too many live fish, beautiful Koi, everywhere. Not in tanks, in open floor ponds around the main room.Best wishes for your continued success.

I went there for the first time and was immediately disappointed by the unwelcoming staff. The Dr. that I was seeing left without notice and never came back to answer questions. I had to ask the front desk. Then, a week later I called back to ask about my referral and they acted like they’ve never seen it while being really condescending. If I wanted to be treated poorly while searching for mental health resources, I would stay home.

Terrible customer service. Every interaction we have had with the personnel is rude, unsympathetic and an overall lack of empathy. People are just a job to them. Money and numbers are all that count here. It's almost an inhumane practice. Even if it was for a sprained pinky, I wouldn't recommend going here.

Love Dr. Connor and his staff!

Just went to visit this docter and found him to be friendly. And very helpful with his treatment plan

Recently visited dr Conners. And found him to be a caring competent physicians. Very experienced