Pinellas Primary Care's Online Review Report Card

I have been going to Dr Panara for 16 years have only good things to say about Dr Panara and his staff. Never had a problem . A.P.S.

Made an appointment and had to reschedule because of work. They told me they would reschedule for Monday. I showed up and they said they meant the Monday a month out! I thought they meant the following Monday! They didn’t say the date, nor did I get a new email with a date. Missed work and used my pto.

I was very impressed with the care of the staff and overall care I received here. I will definitely be returning.

I would give it zero stars if it was possible. This is the rudest office I have had to deal with. Horrible pt care. Definitely need a new receptionist

I recently was diagnosed with pneumonia. This care facility did not give me the correct medication and I ended up in the Hospital. If that is not bad enough! they then sent me to collection without attempting to call me after mailing my bills to the wrong address!! I paid the collection company but was confused as to why my insurance company paid over 27000. in hospital bill but did not pay Pinellas Primary Care? I called the office and spoke to Michelle the office manager. She did not want to hear anything that I had to say and was very rude. I spend over 80000. per year for myself and all of my employees health insurance and she talked to me like I am some kind of dead beat. I just cant understand why people like that can keep there jobs or even stay in business. Todd

Most racist, incompetent staff you will ever deal with. Filed a complaint with the department of health.

I've never been so disrespected or disregarded in my entire life!! The office manager Michelle was absolutely rude and an racist in every single sense of the word!!! After making a phone call this morning 6/2/2016 to request and x-ray referral be sent to Saint Anthony's Hospital by my pcp doctor kerry Cadogan". I was told by the young lady that answered the phone she would give the information I provided to her to the doctor as soon as she arrived. At 2:30 I called back pondering why I have yet to receive a phone call from either the secretary or the doctor herself , I notice that the person on the other end was not the person I spoke to earlier.. I said to her the young lady that I spoke to earlier has all the information. Her attitude changed immediately and she demanded that I tell her what was wrong with me,! As I begin to explain my situation she abruptly hung the phone up!!! Well not noticing that she had disconnected I continued with my story when I noticed that the phone was disconnected I was shocked. So I call back and ask did you hang up purposely she responded we here in this office don't have time for your attitude. I said excuse me but I don't have an attitude I think you may have a problem with your personnel I am the patient... But before I could finish she hung the phone up again!!! Now I do have an attitude! .. and I'm going to my doctor's office to find out what the problem is , after arriving at the doctor's office and speaking to the young lady behind the glass she informed me that dr. Cadogan would not be in until the next day. I've them asked for the office manager I wanted to ask her why she hung the phone up on me without hearing my medical need? Her attitude and facial expressions made me feel puzzled and disappointed , so I asked her is this how you handle yourself professionally on a daily basis? I went on to ask her for her credentials so I can file a claim. Her answer to me was if you don't like it I'm going to call security!!! "Typical racist answer. (If you don't like the way I speak to you..go to jail)" I responded are you kidding me I look to the young lady in the window and ask is there anyway that you can just have dr. CADOGAN write the referral when she's available and I'll just go to the hospital. The manager leaned into our conversation and told me that I was being discharged from that facility if I didn't like it I could file a complaint in 30 days. I choose to go straight to the Florida Board and ask how does a woman with her disposition end up in a job with that position? I will be diligent in finding the answers to why office manager Michelle... is in the position she is and what will it take to have her discharged from that position, this Facebook post is just the beginning,, this woman is rude, she displayed a racial overtones and should be FIRED! immediately I only wish there was a zero star rating

Thanks to my new overpriced horrendous insurance (thanks Obamacare) I got assigned to Pinellas Primary Care for this year. At the time of this review they have a 7 week wait for any new patient to come in. SEVEN WEEKS.

Dr Bhasvar was very professional, competent and caring and the only reason I initially stayed with this medical practice. Otherwise I have nothing positive to say. I was assigned to a new Dr who refused to refill my daily meds without seeing me first... but they had no timely appointments available, and didn't care I would run out of medicine. However whenever I go there the waiting room is empty and the staff don't seem busy!! The staff member I spoke with regarding my medicine refills was totally incompetent, argumentative, rude, unprofessional and repeatedly hung up on me. I had to go to a Walk-in Clinic to get a temporary medicine refill, and change medical practices. This is the most uncaring and unprofessional medical practice I have ever been to. STAY AWAY!!!!

At the beginning of this year my insurance was changed to HMO and Pinellas Primary Care was to be my Primary Care Provider. Unfortunately I have had 4 ailments since then. Each time I try to schedule an appointment they are booked over a month out. I don't know how they have the volume of patients it takes to be that far booked. I am sick now and I am told I have to wait until end of June? By then I will have suffered and hopefully been better if not worse. This is absurd. When I asked when the next earliest appointment, the receptionist told me she couldn't give me a date. Are you kidding me? She can't even schedule me. I also asked if being booked over a month out is typical they she said yes and recommended me finding another doctor. They are not helping their patients they are enabling them to get worse and allowing whatever aliment to thrive. I will be putting in multiple complaints. STAY AWAY FROM THIS UNPROFESSIONAL PLACE!