St. Luke's Cataract & Laser Institute's Online Review Report Card
St. Luke's Cataract & Laser Institute
4.5
Average Star Rating
599
Total Reviews
30
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
St. Lukes Cataract & Laser Institute received 87.7% positive feedback, with patients praising the friendly staff, professional care, and successful outcomes. However, 12.3% of the feedback was negative, primarily citing billing issues, long wait times, and administrative challenges. Overall, the practice is valued for its expert care but needs better time management and billing transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of St. Luke's Cataract & Laser Institute's Reviews
It was my 94 year old grandmothers first visit. Everyone was so kind and patient and took care of her in a very timely manner. Dylon was amazing and took time to make sure she could understand what was being asked. He was very patient with her. Such a difference from previous eye Dr offices. Thank you for taking such good care of her.
Reviewed On Google
I can’t say enough about Dr. Z and his teammates!! Caring, compassionate and always available to answer questions❣️Love the front office as it’s always a breeze to check in & check out!
Reviewed On Google
My right eye was fine.... When my left eye was done I felt like my eye was drowning.. So much different than my right eye. Upon telling them that it it was not right the party line is everyone says that .I Couldn't describe the sensation that I had in that eye. They examined it and everything looked normal! But the sensation continued, my observation was all of that water that was used to remove the lens had damaged my lower lid. It now droops slightly only the one. The office staff was very friendly and professional.
Reviewed On Yelp
Excellent service
Reviewed On Google
Dr. Large is great and very thorough.I felt very confident that I didn't have any ear issues when I left the office.
Reviewed On Google
Wow what a first time experience. Super friendly and knowledgeable staff. Dr. Ponce made me feel like I was the only one on his schedule that day. He took his time with me answered all my questions. I feel very confident that I found my place for all my eye health needs. Thank you
Reviewed On Google
Very complete and knowledgeable.
Reviewed On Google
Good and knowledgeable staff. I felt comfortable with them and the Dr.
Reviewed On Google
Always very professional and friendly! Always feel I am in good hands, from getting an appointment to eye examines always comfortable , very informed about procedure's,thank you for your dedication!
Reviewed On Google
Always good about taking care of my needs Everyone works well together Great office
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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