Ashley Janney's Online Review Report Card

Dr. Janney and staff are amazing. Definitely the best I’ve experienced in Tallahassee. HIGHLY recommend.

Dr. Janney is professional in a way that puts me at ease. I have been a patient for 5 yrs now and she has always taken time to answer my questions and concerns. I highly recommend her as a primary care doctor.

I already posted a review elsewhere. Be careful in choosing this doctor, she does NOT look after you.

Our family has relied on Dr. Janney for many years, and I have nothing but good things to say about her in terms of professionalism, attentiveness, demeanor, and skill. The staff in the office has been first rate, as well.

I have worked with Dr. Janney for about 15 years, and have been so impressed with not only her skill and intelligence, but with her warmth, her patience, and her responsiveness. I have to relocate now, and will miss this practice. I never expect to find a better team with a better leader. Thank you!

Dr. Janet is a very caring doctor. I am never rushed and always feel welcome to ask questions.

Everyone in this facility was more pleasant than Dr. Janney. I mean everyone. I smiled and laughed with everyone in the building- and then Dr. Janney came along. I came to get a physical and pap smear for the first time at this location as I'm new in town. From the time Dr. Janney entered the room (without knocking) I immediately felt uncomfortable by her demeanor and aura. She did not introduce herself and was dressed unprofessionally as well. She began with, "you're here for your free physical, correct and a pap smear?" -(and began touching tools WITHOUT gloves), "how was your weekend?" I asked her first if she was Dr. Janney since she neglected to introduce herself and exuded such unprofessionalism. I then asked if it was normal for them to not wear gloves (even though the woman prior to her coming in had them on and was an overall joy to be around- I think her name was Kristie) I asked her to put her gloves on if she didn't mind for sanitary purposes, especially with Covid-19 going around. Dr. Janney said that it was normal for them not to wear gloves during "this part". As I insisted (very politely) , she put them on with an attitude and in retaliation said "they didn't offer you a mask?"- I had on an entire face shield the entire time, might I add (which provides more protection than a denim mask that only covers the mouth). I proceeded with my normal perky demeanor and thanked her for putting the gloves on. "I had a good weekend, how was yours?", I asked her. She completely ignored me. Giving her the benefit of the doubt, I repeated myself, when she continued to ignore me I kindly asked her if she heard me. She wouldn't reply. I said "okay", puzzled. She immediately stopped and excused herself from the room. At that point, I decided to put my clothes back on because I feared that she would not put any efforts into the care of my body or treat me any better from that point. Pap smears are very personal and should always be done with plenty of care and delicacy. She took so long to return that I just ended up leaving. The receptionist stopped me to check me out. At that point I told her that I hadn't received any service and that I would like to leave. She asked me if I would like to reschedule and I kindly told her no thank you and that I hope she enjoys her day. If you need a doctor, make sure to check around so that you're not stuck with Dr. Janney. Or go in and try the experience for yourself. I wish I would've known prior to wasting my precious time with Dr. Janney. There are other doctors in town that will give you their best, please look for them instead.

Have been seeing Dr Janney for at least 10 years. Moved with her when she moved to her new TMH location. The most kind and caring doctor I have ever met. She never rushes through the appointment. Highly recommend

My primary care retired over the summer. I needed an new one and picked Dr. Janney. A severe asthmatic, I couldn't get in to see Dr. Janney as a new patient for 8 months from time of call, and old office would not refill even maintenance medications. After 4 months without asthma medications, I had an asthma situation brought on by an allergy trigger. Went into Dr. Janney's office as a sick patient needing inhalers and steroids. During severe asthma attacks, chest pain is not uncommon as the chest gets super tight. Despite my 40-year asthma history, Dr. Janney was concerned there might be an embolism and sent me to the ER for a lung scan. Without going into the long detail there, $1700 and a number of cardiac tests (still no asthma treatment) later, it was established there was no heart or embolism issues. I had to refuse certain heart tests because they were expensive and I have no history of a cardiac condition, and what I needed was asthma meds. This is relevant because when I called back Dr. Janney's office the next morning, explaining that I had been to the ER as they ordered and had managed to spend all day with expensive medical care and all I really need is some asthma medications, the office told me that they WOULD NOT treat my asthma because I had been non-compliant (refusing a pregnancy test and those additional cardiac tests), and if I wanted treatment by their office I needed to go back to the ER and "submit" (priceless exact wording), to any and all testing that the ER required. This place is terrible. In the end, I had to go to Patients First (yes, the walk-in clinic) where an awesome nurse practitioner (herself an asthma patient) took one listen, was amazed that nobody had recognized the severity of the asthma situation. She gave me the necessary meds, and I began feeling better almost immediately. To add insult to it all, Dr. Janney's office put notes in my digital record to say that I was a "non-compliant" patient - notes that now follow me around and undermine my reputation before I even walk in a doctor's door. Unfortunately, while they can put such comments in my personal medical file, my only recourse is here, online. Avoid this office. (Note, I only saw Dr. Janney herself for a few minutes, most of this interaction is with her office, and yet, this is her office.)

Worst medical experience ever.