Brandy Willis's Online Review Report Card

Professional, knowledgeable, friendly. A superior experience!

Dr Willis is the best primary care dr I have ever had. She is caring, compassionate and takes all the time you need during an appointment to answer all your questions and concerns. I'm 75 yrs old, and have 16 different Dr's here in Tallahassee as specialists. And she is able to coordinate with them all when and if required. She's the best.

Dr. Willis is an outstanding physician who listens to her patients and cares about their health. Our family has been very lucky to have her as our primary care doctor for years. And now my wife and I benefit from her expansive knowledge with hormone replacement therapy and other alternative health treatments - which made a huge difference in our quality of life. Her staff is great and works hard to try and ensure everything is taken care of. I cannot say enough about how great she’s been to us.

Dr. Willis is my PCP, and has been for many years. I am a Biote (hormone optimization) patient as well. Dr. Willis and her staff are professional, capable, dependable and compassionate. She is the first physician that I felt a real connection with, that took the extra time to know me as a person, as well as, a patient and who takes my health seriously. She is thorough, dedicated, and exhibits wisdom and extensive knowledge regarding medicine and alternative therapies, and provides care in an efficient manner. I hope to remain her patient for years to come.

Love this place. My doctor is always thorough and listens to me and my needs. I was able to get in and out in a timely manner.

Dr. Willis is an extremely compassionate physician who takes time with her patients and truly cares about their overall wellness. Her staff is also AMAZING!

The office staff under Dr. Willis are disgraceful. They blacklisted my mother from seeking out care at other physicians after this office (1) wrongfully accused her of being a no-show and (2) refused to have any compassion when she fractured her back. She stayed in the hospital with a fractured back for a week (with instruction to follow up with her primary), and this office had the nerve to instruct her to call every morning to see if they could work her in. They were more concerned going over her Dexa scan and "anti-aging" hormones opposed to her current fractured back. My mom had been in the care of the same Doctor after she left her pediatrician, and she’s over 64 years old. She only saw Dr. Willis thee times. She has an extensive career with support from both Supreme Court Justices and Ethics advisors - she is not "difficult" nor "rude." This office, specifically Tina, need to take a lesson in patient care. Truly disgraceful to FSU Medical, Tallahassee, and TPCA.

I would have rated her higher but when the staff and nurses do not return calls or messages until 5 to 6 days later that is ridiculous. The nurses act like they are too busy when you go to the exam room to properly answer your questions. Also I believe that there is absolutely no communication between the Dr. and nurses. I called multiple times about getting paper work for a procedure and 50 days later my surgeon finally received it. His office had to call numerous times to get a response also, so I had to suffer longer than necessary to receive surgery for a ruptured disk. That was plain stupid of Dr. Willis' lazy incompetent staff. Another thing that really bothered me was the fact that I had a copay for an adult yearly physical, when through my insurance there should be no charge. Maybe my insurance company can explain as to why there was a charge. When you go to a doctor to get a complete through physical and you never take your clothes off to get examined something is wrong. Changes are needed badly. Dr. Willis you need to explain this! Waiting for a reply.

Office staff and especially nursing staff sucks!

The office staff under Dr. Willis is disgraceful. They blacklisted my mother from seeking out care at other physicians after this office (1) wrongfully accused her of being a no-show and (2) refused to have any compassion when she fractured her back. She stayed in the hospital with a fractured back for a week (with instruction to follow up with her primary), and this office had the nerve to instruct her to call every morning to see if they could work her in. They were more concerned going over her Dexa scan and "anti-aging" hormones opposed to her current fractured back. My mom had been in the care of the same Doctor after she left her pediatrician, and she’s over 64 years old. She only saw Dr. Willis thee times. She has an extensive career with support from both Supreme Court Justices and Ethics advisors - she is not "difficult" nor "rude." This office, specifically Tina, need to take a lesson in patient care. Truly disgraceful to FSU Medical, Tallahassee, and TPCA.