Abraham Rivera's Online Review Report Card

Dr. Rivera has move on with Physicians Partners of America & no longer see patients. He won't even take calls from this of us who helped climb the ladder to success. Remember where you came from.

I feel the need to update this after finding out that the deception and intentional cruelty goes all the way to the top. After speaking to the head doctor of the practice, Dr. Rivera I believe his name was, I felt like he was genuinely sorry for the way they lied to me. I told him I didnt want to go back to my doctors office because of everything so, I have to find a new practice. He apologized, even gave me a discharge paper saying it was their fault and I did nothing wrong, and told me he would help me if it took too long to find a new practice. So, when i called him earlier about sending in my last prescription, he was incredibly rude and told me he never said that. Then, he hung up on me. Mind you, I am already late for the prescription because I didnt want to deal with them again. But I get lied to and hung up on. Yet again, there are witnesses and video proof of their lies. I've never seen a place so poorly ran with so many crooks and liars. Do yourself a favor and go elsewhere. Oh, they also still have my money from my appointment that they did nothing for. Seems like theft by deception to me.I'm needing to speak to the person in charge, the highest doctor or highest in office. I have been a patient of Dr. Medina for months now. I have done everything I was told to do and followed all the rules. I found out yesterday that I am now being left to suffer because his office was sending prescriptions over for me, in another doctors name that is in partner with you. His office staff spoke with the pharmacist directly and gave them the prescription in Dr. Leals name, but gave them Dr. Medinas DEA numbers. Something I found out after speaking with the pharmacy manager today when his office tried claiming they didn't speak to them or send it. I stood in Dr. Medinas office, on camera, when his assistant gave the numbers to the pharmacy manager. Something that can be verified from video. I should not have to suffer because they misused their own power and are now trying to cover it up. I'm getting no where with the office and my next step is going to a lawyer and the public. I need to hear back as soon as possible.I wish I could go into detail all the horrors this practice has caused but there's a word limit. DO NOT GO HERE OR TRUST THEM

It’s a pleasure speaking to a dr with great bedside manners and really shows an interest in what you’re explaining. He is truly a caring Dr ,

My experience with Physician Partners of America, specifically Dr. Clavo at Texas Pain Relief Group, was very much the same. They completely disregarded my concerns with him after he told me to sit, like a dog, and wouldn’t allow me to leave the room until he gave me permission. He also bad-mouthed my previous doctor whom had treated me at that office before he arrived. She had given me excellent care and I spoke very highly about her to him. Apparently he was quite threatened by my respect for her. He went as far as to to tell me she had limited experience and didn’t know what she was doing. Which was ludicrous, she had a long history in pain management and did her residency at Johns Hopkins. Clearly she’s no fool.I reported my traumatic experience to the corporate office where I was told I would be contacted about my concerns. That never happened. Clearly they do not care how badly their patients are treated. I have found a wonderful new pain management doctor who is extremely competent, caring and cautious. It was a very much a blessing in disguise to have gone through what I did to get to where I am now. But I feel I should warn other unsuspecting patients who may try this crooked medical group in dire need of compassionate care. You will not receive it here. I would give them 0 stars if I could but at this point I give 0... well, you know the rest.

The only negative thing I have to say about Dr Rivera is that he's not there more. I've seen several pain docs,and he's by far the best. He looks at you when you're talking and truly listens. So happy I found him.

First time for me yesterday and my impression was positive. He is indeed a great Doctor, he listens and spend time with you. He is very professional. First impression means a lot.

Dr. Abraham Rivera is one of the kindest, caring doctors I have ever had. He has been my pain management doctor since 2014 and I cannot think of a more respected doctor in the 75 years since my birth. I would sincerely recommend him to anyone who had a genuine problem with pain. He is helpful, caring and has your complete attention when you bring him a problem you cannot deal with on your own. I thank Dr. James Billys for recommending him to me.

Great advice on the knee pain I have been experiencing for years. I've tried everything and now it's time to listen to the doctor! Thank you Dr Rivera!

1st appointment and they called a day ahead to change the appointment time. I agreed to the change because I wanted to see a Doctor and not a PA. Arrived as scheduled and no Doctor to be found. Had to see a PA anyway. Ordered 2 MRI's and scheduled a follow up for 2 weeks later. Insurance dragged their feet on the MRI's so I had to re schedule the follow up. Ran out of medication because of the later follow up date. Called 4 times to get medication refilled. No return call, no refill, no response. My insurance uses Quest diagnostics. I told 3 different people at the office on 3 different occasions that all specimens had to go to Quest Diagnostic Labs. they assured me that they understood and that any labs would be sent to Quest. They sent it to their in house lab instead of Quest. My insurance refused payment as they are out of network, and I got a $9880.00 bill. DO NOT USE THIS PRACTICE.

He cares and is considerate of your needs.