Advanced Psychiatric Health, Westchase's Online Review Report Card
Advanced Psychiatric Health, Westchase
4.9
Average Star Rating
110
Total Reviews
49
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Advanced Psychiatric Health received 96.3% positive feedback, with patients praising the professionalism, empathy, and thoroughness of care. However, 3.7% of feedback was negative, primarily citing poor communication and medical inconsistencies. Overall, the practice excels in compassionate care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Advanced Psychiatric Health, Westchase's Reviews
Jose Serrano es excelente. Muy professional. La atencion que nos brindo con mi mamá fue siempre positiva. Una capacidad de escuchar que te hace sentir mucha confianza. Un trato muy amable y respetuoso. La joven del front desk siempre dispuesta a atendernos de la mejor manera. 100% Recomendado.
José was great with my mother and family we appreciate his insight in the conversation he had with all of us would highly recommend the Office and him thank you to Jose and the staff truly appreciate it
Dr. Jose Serrano-Rosa is truly an exceptional doctor. He is caring, kind, and genuinely passionate about his work and his patients. His warmth, dedication, and compassion make you feel heard and cared for every step of the way. I’m very grateful to have found such a wonderful doctor!
I have been trying to find someone that cares, makes me feel safe, unjudge and overall wants to help me. This is the place!!!!! They are amazing from the minute you walk in to your first appointment the receptionist is caring and you can tell there is no judgment and then the visit itself is amazing I was able to be myself without fear and I was safe for the first time in years and then after your first appointment they have the option to do tele appointments I highly recommend their practice they have multiple locations give him a shot you won't regret it absolutely 100% amazing and side note they are super fast to respond to the pharmacy and to you if there's any issues
I have received so much help from them. They are kind and listened to what I have to say. I've never had this type of experience in other places.
Great amazing service, 100000000/10, everyone's really nice, and they help out with whatever (mental) situations you may have as much as they can, big recommendations
Me siento agradecida por los servicios recibidos. Me escuchan, prestan atencion a mis dudas, preguntas. Feliz de contar con este grupo para mi salud emocional especialmente Oussama quien ha estado monitoreando los medicamento que recibo. Agradecida
Awesome. Use as directed.
Easy. Good communication.
Excelente médico, me siento con buen ánimo cuando salgo de cada visita, he mejorado mucho, muy profesional, el doctor José O Serrano que me atiende sabe como tratar a un paciente y estoy muy agradecido por su gran ayuda, altamente recomendado, en la clínica son un amor de persona gracias a todo el equipo, la recepcionista especial, da gusto tratar con ella, gracias a todos
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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