Bay Area Eye Institute's Online Review Report Card
Bay Area Eye Institute
4.8
Average Star Rating
771
Total Reviews
57
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Bay Area Eye Institute received 81.2% positive feedback, with patients praising the doctors' professionalism, knowledge, and the caring staff. However, 18.8% of the feedback was negative, primarily citing long wait times, poor communication, and financial transparency issues. Overall, the institute is valued for its excellent eye care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Bay Area Eye Institute's Reviews
I am very pleased with the caring attitude and service I received…. Everyone was very kind and supportive and I would highly recommend this business to everyone!!!
Reviewed On Google
Courteous staff. Clean, professional office. Dr. Berger was very clear and to the point about what will be needed. The drive was far for me but I felt confident about my visit
Reviewed On Google
I was very impressed with the courtesy and professional attitude. I have keratoconus and cataracts and Dr Berger and his staff have made me feel important and are very concerned about me being able to see well again. I haven't gotten that kind of treatment anywhere before. And I've been wearing contact lenses since 1975. So I'm very impressed
Reviewed On Google
I highly recommend Bay Area Eye institute the staff is very attentive and caring.
Reviewed On Google
Pleasant staff
Reviewed On Google
Not recommended!
Reviewed On Google
Please do not go to this clinic ever, they are a scam, my daughter went to her exam there, paid her co-payment for her health insurance and they keep sending a letter as if the bill was pending. I went in person and confirmed that she had paid and today I received another letter saying they are going to send my account to collections, Shameless! Si estás en el área de Tampa y necesitas un examen de visión nunca vayas a este lugar sin unos Estafadores! Mi hija fue a su examen de la vista e hizo el pago de su co-pago del seguro, hace meses de su visita y me siguen mandado cartas como que el balance está pendiente, fue en persona a ver qué pasaba y confirmaron que en verdad su factura estaba pagada, hoy recibo otra carta diciendo que en unos días mandarían su cuenta a colección, Estafadores!
Reviewed On Google
A warm reception when entering the building. Waiting was not too long
Reviewed On Google
Everyone at Bay Area Eye institute goes above and beyond to give u the best eye care !!!! I put all my trust in all the doctors there!!!
Reviewed On Google
Had a problem with my prescription from 2 other places. I must have had four different pairs of glasses made and couldn't see very well out of any pair. So I went to see Dr Berger to get a third opinion. Turns out my cornea aren't perfectly smooth. However, Dr. Berger sent me to see Dr. Kerris in his office and she hooked me up with a prescription. that I can actually see with. They will take your time to make sure everything goes well. Very professional.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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