Mohan Rao's Online Review Report Card

Amazing experience. Loved all my doctors and nurses, except one, but the charged nurse took care of that issue.

My wife gave birth to our 2nd child here and my sons healthy and all just the experience was horrible my wife had to be put under while in labor and I had to leave the room so that means I miss out on the whole birth of my son. I didn’t even cut his umbilical cord or hear his first cries. Then after that my wife didn’t see the baby till 10 to 11 hours.

I was so happy and pleased by the staff and they treated me and the same ones was there before was by my side

From the moment I entered the hospital and checked in at the front desk to the day I left, the experience was positive. Professional Health Care workers across the board!

I want to yell it from the highest mountain the 10/10 service I received from you guys from registration to L&D to mommy and baby!! I must say the care I received was excellent and it’s not easy saying that nowadays. Lauren (charge nurse) in labor and delivery was so reassuring when I had to get a c section, she literally stayed by my side and wiped my tear. The whole surgery team was so loving and care throughout the procedure. They immediately introduced themselves when in rolled into the ER. Just marvelous. Paul that took care of me in recovery thereafter was awesome, making sure I was comfortable and well taken care of, he follow the task all the way threw. I am thankful. Now those superstars I was passed off too in mommy and me showed up and showed out. Brittany you’re absolutely amazing at what you do, Danielle you did an outstanding loving job and I am grateful for you ladies. St. Joe’s Womens I recommend to the World of Women needing care. My family and I were cared for my whole stay and I couldn’t thank you ALL enough, forgive me I know I forgot names. But from the bottom of my heart thank you. This scary experience was turned into a beautiful one thanks to all your staff! You guys are great at what you do. Please don’t change. Stay blessed

I appreciate the help from everyone I delivered my baby boy 9/10/23 and I wanna give a special shout out to the overnight nurse Sonya (she helped me push the baby out) and was so patient with me. She truly was amazing! Also Emily thar works in the day time was amazing too! She went above and beyond for me and truly shows her compassion! Thank you to all the staff!!

I had a repeat csection. My postpartum stay was so much better than my last stay. My night nurse, Susan, was amazing. She was so attentive and supportive. She managed my pain and itching and gave me back my freedom from all the lines. Melanie was my day nurse was also very nice.

Amazing work best doctor and nurses simply wonderful

Fast and excellent service.

I had a scheduled repeat c section that was uncomplicated. My first was in a different state. When my daughter was delivered here in no distress, my husband did not have a chance to cut the cord. She was given to us to hold while the procedure was finishing up, but as soon as I went to recovery, she was taken away again for a slow baby nurse exam instead of allowing for the critical golden hour period of skin to skin and latching. Her birth temp was a little low so I was astounded when it took almost a full hour from birth until after examination for her to be given back to me to feed and do skin to skin. Not once during my 3 day 2 night stay was I asked if I wanted to see a lactation consultant. I had to ask for the baby’s first bath to be delayed to 24 hours because it was going to be done a mere twelve hours after birth. There was also no refrigerator in the room or on the floor for me to store the colostrum i had at home and brought in to use to help with jaundice. What if I needed to pump—where was that milk going to be stored?? For a hospital that basically mandates rooming-in and claims to follow the baby friendly principles, it is clear that meeting the metrics of mother’s CHG wipes usage and fingernail cleaning are more important than measures that actually make a difference for the infant’s health in the neonatal period. It took over 24 hours for an Ob GYN and pediatrician to round on us and we had to ask repeatedly if anyone was coming to see me and the baby. Overall the nurses were very nice but fairly hands off and neutral. It often took a while for me to receive my medication of ibuprofen and Tylenol on a regular schedule so my pain was often not well controlled. I am glad for a safe delivery and a healthy baby, but was very underwhelmed by the care I received in comparison to my first child. If this had been my first delivery and I didn’t know what was going on or how to ask for help/resources, it would have been a very difficult and scary transition to parenthood. The post partum floor needs a refresh on how many questions you can have and how frightening it can be to be a first time parent who doesn’t know anything about how to care for a newborn and work more closely with parents to make sure they feel comfortable with baby care and meet their needs. Thankfully we had already been through this so we felt more confident on our own but I could not imagine how it would feel to do this for the first time at St Joes.