Raymond Lefranc's Online Review Report Card

Great office, great providers.

Never even got to see him and already leaving. Called last week to establish new patient visit. was told they had to run insurance info and would call me Friday. Today is Tuesday and still no call back. I call them and they say my insurance co. had network issues. I said I would have appreciated a call back explaining the hold up and was told rudely, that she wasn't the one I spoke with so she wouldn't just call me. I told them this was a bad example of their follow through with patients and I would just find a different provider. Horrible staff

He was our doctor for the few years he was in Tennessee. My husband and I both thought he was the best doctor we ever had. Hated to see him go.

The doctor never responds in case I need emergency appointment. Every time i get sick, I have to go to walk in clinic. Instead of having me to come in, doctor sends to my pharmacy serious medications, which I am allergic to without even seing me. I never heard anything like this in my life! I am surprised he does not has malpactice neglegence law suit yet.

Great relation builder. Honestly listens and focuses on what Solid action plan to help patients. I do not tolerate medical practitioners that chronically run late, overbook and then give you bums out the door rush with no results. I have fired many of them, but Dr, LaFranc is here to stay in my book. Speaks several languages very well - English, Spanish and Doctor.

DR. LEFRANC WAS VERY INFORMATIVE AND FRIENDLIEST DOCTOR I EVER HAD. KNEW WHAT HE WAS TALKING ABOUT AND VERY CARING.

Dr. LeFranc is a very good doctor and I was a patient of his. His office is staff is really bad though. Very rude, not helpful all. Every encounter on the telephone is awful. They are better in person. I tried to make an appointment and was told " We dropped the panel" three times. I kept explaining that I did not know what they meant and she finally said " you have not been here since 2014 and you are no longer a patient of ours" and she hung up on me. I am a 48 year old healthy woman, I think an every other year check up is acceptable but I guess JSA disagrees with me. Now I need to find a new doctor. Again, Dr. LeFranc is very nice and I would love to be his patient but apparently I can't be.

By far the friendliest Doctor I have ever had..Listen's to your concerns and I mean listens to your concerns you could easily spend a long time in his office.. Will never push you out like other Doctor's who you are just a number of the day.. Staff is pleasant and on QUE.... Would highly recommend!!!!

I have not had the privilege of meeting Dr. LeFranc in person, but we have been so impressed with how he has been caring for one of our patients through her surgical experience with us. This lovely lady had successfully lost a lot of weight, and needed surgery to remove a large amount of extra skin which was creating problems with her ability to be active and mobile. Because she had a few other underlying health challenges, he has followed up with her along with us during her recovery. I can totally understand why our patient and her sister think so much of him! I wish my mom lived closer to his office, as I would not hesitate to bring her to him!

I had the pleasure of having Dr. Lefranc. For almost 5 years he was always there and always was quick to answer my question he understood my needs and went out of his way he was not just a Doctor but made you feel like a true friend. I sadly have a new that JSA dose not take and wish that they would change that policy y the staff is amazing they always treat you like family i will truly miss them .