William Upshaw's Online Review Report Card

Provider doesn't care one bit about patients- they just want to rip you off. Will try to make you sign a waiver when you have insurance coverage and make you pay cash up front for medical care. Then dismiss you and refuse to treat you if you complain to your insurance (which they participate with) Total Scam!

Worst experience with a mental health "professional" of my life (and I've seen MANY providers over my 30+ years of depression treatments). I'd give him less than 1 star if this system had such an option. This guy (not worthy of being called a doctor) only seemed to care about making money. Decision had already been made BEFORE I started TMS therapy to close his practice's only location that would work for me (I'm a solo mom of four children after losing my husband unexpectedly 7 years ago). I asked him directly about this at initial consult, because the intake specialist had warned me. He refused to look at me while responding that the decision hadn't been made. Then, two-thirds through my treatment, he had a temporary employee tell me I'd need to switch another location, completing negating any benefit of his treatments to that point. He refused my requests for a phone call or explanation. DO NOT USE THIS PERSON OR HIS PRACTICE!!

Worst experience with a mental health "professional" of my life (and I've seen MANY providers over my 30+ years of depression treatments). I'd give him less than 1 star if this system had such an option. This guy (not worthy of being called a doctor) only seemed to care about making money. Decision had already been made BEFORE I started TMS therapy to close his practice's only location that would work for me (I'm a solo mom of four children after losing my husband unexpectedly 7 years ago). I asked him directly about this at initial consult, because the intake specialist had warned me. He refused to look at me while responding that the decision hadn't been made. Then, two-thirds through my treatment, he had a temporary employee tell me I'd need to switch another location, completing negating any benefit of his treatments to that point. He refused my requests for a phone call or explanation. DO NOT USE THIS PERSON OR HIS PRACTICE!!

Dr. Upshaw is extremely kind and truly cared about my process. I've tried many other specialists and I can confidently say he's the best. Would recommend him to anyone who is struggling with depression and anxiety

I had been suffering from chronic childhood trauma that had been disrupting my adult life and ability to cope with both my work and family life. After a full psychiatric evaluation, Nate and his team put together a comprehensive plan to help me tackle my mental health challenges. Now, I feel like a tremendous weight has been lifted and I feel like I am in control of my life again.

As a patient, I highly recommend Dr. Upshaw!

The NeuroSpa staff have been very caring and the treatment process is very easy. I am still working to improve but NeuroSpa TMS has been an incredible help.

Dr. Upshaw and his staff are amazing! I appreciate their extended hours too, so I am able to schedule my appointments around my work schedule. I highly recomment NeuroSpa.

Excellent doctor and very clean clinic

Thank you Dr. Upshaw and team. Was in a very dark place, and the Neurospa team was able to help me believe I deserved more. Thank you for everything you did.