Coast Dental's Online Review Report Card
4.5
Average Star Rating
106
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Coastal Dental received 86.8% positive feedback, with patients praising the friendly staff, professionalism, and pain-free experiences. However, 13.2% of the feedback was negative, primarily citing scheduling issues, rude administrative staff, and communication problems. Overall, the practice is valued for its exceptional care yet it needs better appointment management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Coast Dental's Reviews
They all are great with me ,work with me and they listen to my Concerns ..ty Coast Dental ...
Reviewed On Google
I absolutely Love coming here!!.. Yes...I am saying this about a Dental Office!!... I've been coming here for I believe 5 years now. Firstly, Dr. Avila is absolutely fantastic! He is the best dentist I've ever gone to. He is very knowledgeable and extremely kind and gentle. Theresa is who I've been going to for my cleanings and she is AWESOME!! Again, she is so very personable and GENTLE!!!....Delilah makes the appointments and calls to confirm the appointment... SHE is such a sweetie!!.. very empathetic. I would like to personally mention the rest of the staff and state how wonderful they are, but I don't know their names. It appears that many of them are relatively new to this office and it's a GRAND improvement. Kudos for hiring this great bunch of health care workers.
Reviewed On Google
The lady in the front desk needs cute adjustment
Reviewed On Google
Read other reviews as they have the same complaint and bad experience as I. My daughter scheduled an appointment in early November they texted her the day before the appointment to cancel and the new cleaning date they gave her wasn’t until January 3rd. Guess what it’s today the 2nd of January and she gets a text mesage they have to cancel AGAIN!!! I called there upset because I’ve now had to change my schedule twice to help my daughter with her kids so she can go to the appointment. I spoke with Trisia the office manager and told her I was upset and that she need to do what’s right and get my daughter in right away. She told me to have my daughter call back in to fix the situation and now it goes straight to voicemail for her and I, we tried multiple times, but funny, when I first called someone answered right away so I know they sent us to voicemail on purpose. Terrible establishment, don’t waste your time with an appointment because they will cancel on you and then your next appointment won’t be for over a month when you already had to wait weeks to get in.
Reviewed On Google
Called to schedule an appointment with them in November and the next available appt wasn’t until the middle of December. When the time comes, they cancel my appt 2 hours before I’m supposed to be there, and had to reschedule in January. Finally time comes again for the appt and they cancel AGAIN the day before. Tried to give them a call because of it and they didn’t give a reason and ended the call. Tried to call back and they keep sending me to voicemail. So unprofessional and such an inconvenience
Reviewed On Google
Rim was amazing!
Reviewed On Google
It went great!
Reviewed On Google
Had an appointment scheduled for my son Dec 1 get there and the lady up front said our appointment was canceled the doctor wasn’t there. They sent me a text that day rescheduling his appointment for today for 11:30 am and we get there and same lady says sorry his appointment was at 11:10 am and they wouldn’t see him. Shes like sorry patients are getting upset it’s the system.. you can’t even call the office directly.. done wasting our time here. What a joke!
Reviewed On Google
Awesome staff and Dentist. Great experience and very accommodating.
Reviewed On Google
Tienen una excelente atención al cliente y hacen que tu sonrisa resplandesca. Gracias Doctor Avila, usted es el mejor.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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