Shelby Terpstra's Online Review Report Card
4.0
Average Star Rating
28
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Terpstra's practice garnered 75.0% positive feedback, with patients highlighting the professionalism, knowledge, and friendly staff. However, 25.0% of the feedback was negative, primarily citing rudeness, unprofessional behavior, and poor communication. Overall, patients appreciate the effective care, yet it needs better interpersonal skills and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Shelby Terpstra's Reviews
Excellent eye care! Could not ask for any better.
Dr. Terpstra was kind and thorough. She explained everything to me and answered all my questions.
THE STAFF WAS VERY GOOD. THE WAIT TIME WAS EXCESSIVE. I WAITED OVER AN HOUR TO BE SEEN BY THE DOCTER.
Everyone was pleasant and my visit progressed smoothly. Dr. Terpstra identified an eye problem I was having and rectified it to my satisfaction.
Professional, considerate and timely.
Dr Terpstra was no nonsense and to the point and very knowledgeable. I feel in safe hands. The office staff could not have been friendlier. All in all a very pleasant consult.
Dr. T is extremely pleasant and thorough. She takes time to be sure all your questions are answered and concerns addressed.
Great service
Have seen her past 8 years- I wouldn’t trust anyone else. She is the best!
My visit was handled very efficiently and professionally.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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