Thomas Ruane's Online Review Report Card

They are not big on returning phone calls. Dr. Ruane operated on me several weeks ago, still having pain and none of medical staff will return calls. Unprofessional.

I’ve been a patient of Dr. Ruane for over four years. He has diagnosed issues, performed surgery, and followed my condition. Most recently, today. At my advanced age, I see several doctors and specialists. Dr. Ruane and his office staff rank at the top of the list for competency, courtesy, and uniquely, respect for my time. To a person, always pleasant and professional.

This has been unbelievable. After a ridiculous amount of time, I finally reached a live person at Dr. Ruane's office in January. She instructed me to have my husband's medical records sent to them before she would schedule his appointment. His primary care physician sent those records to Dr. Ruane's office OVER A MONTH AGO. Since then, Dr. Ruane's office NEVER answers its telephone and NEVER returns telephone voice mail messages. My husband has a significant kidney stone issue that must be treated very soon. Dr. Ruane's office has shown little regard for patients and I am shocked at the unprofessionalism.

He's a good doctor. No complaints about him. His office is inefficient. If you call you go thru an answering company. I left a message that I need to speak to the office several times. The doctor's staff never calls back.

I truly believe that Dr. Ruane is a kind, thoughtful Doctor. His office is busy, yet very welcoming and friendly. If I ever need a urologist, I would gladly see him. I would like to give a 5 rating but for my concern of only doing surgery at Venice Bayfront Regional Hospital. The operating theatre is exactly where their infectious rates are high. Out patient OR is fine. They need to create a whole new OR but the parent company isn’t going to do that. This doesn’t mean that you shouldn’t go to Venice hospital. I’ve had wonderful experiences there at the ER and outpatient services. Just be mindful. You’re your best advocate. CDC in August 2020. Venice grade 54 for infections rate. Doctors Hospital, 72 and Sarasota Memorial Hospital 78. Some infections are to be expected like UTI’s after catheterization all 3 hospitals have a high rate of this. But the more problematic pathogens such as MRSA and C diff and a very dangerous infection called ESBL are higher at Venice. So, discuss this with your Doctor.

Went to him yearly with urinary issues. Never did a PSA. Moved from Englewood and immediately started with a new urologist. First visit he did a PSA and I am now diagnosed with stage four prostate cancer at 55 years old! This should of been caught earlier. Simple blood test. Now I have to fight for my life.

Dr. Ruane treated me for prostate cancer with robotic surgery. My outcome is outstanding. Dr. Ruane is an excellent surgeon and a very compassionate doctor and human being. I highly recommend him.

Everyone was very personable and professional. Staci Mitchell was very thorough and explained the prognosis and treatment of my problem. I entered very worried and left more knowledgeable and ready to deal with the problem - which now is solved, I am very happy to report!! Thank you so much for your care and thoroughness.

Years ago he responded to my specific complaints and improved the functioning of his care team.

This man thinks he is god and has Napoleon syndrome to say the least. Does not like confrontation and never wants to be ask a question. I won’t bore you with all the details with my husband going there but, what a jerk and not the first time we have heard this. Greets you when he enters saying Ruane here, no hello, no introduction. Tells people over the phone you might have cancer before biopsy or verification. If you have cancer would you not want to be told face to face. Staff had wrong name down to share info with wife. Highly recommend not going there. Mary Bordeb