Sheila Brennan's Online Review Report Card

You'll often hear people complaining about the VA medical system. They've obviously never been to the Vieta VA clinic! This clinic and its staff are amazing! Appointments are manageable in their wait times, the clinic is clean and well-maintained, and the staff is courteous, knowledgeable, and professional. I've been a patient for nearly a decade and have nothing but positive experiences with this clinic. Although the VA medical system has some issues, and patient opinion can shift wildly depending upon the "home" clinic's location, if this is a possible location that you're able to choose, I highly recommend it!

Prosthetics saw me walking up to the window at 4:30pm exactly, unfortunately the time they close and closed the window in my face. I'm just picking up a wrist brace after waiting for radiology and lab. I knocked and they just yelled at me they're closed. Other than that everyone else I've dealt with was a pleasure. But Prosthetics definitely strikes up my mental health issues.

I have been to about 12 VA Outpatient clinics since 2007 and 3 VA Hospitals. The Hospitals were pretty good. Unfortunately the Outpatient clinics are for the most part Terrible. And the Viera VA .... well...the word .. HIDEOUS is me being kind

I have been getting my veteran care at this facility for more than 10 years... My current primary care Doctor Welch is a five-star caregiver... Always listening for patient concerns.. the primary care nurse Marie is outstanding in every way.. so proud to have served our country and be a proud American getting outstanding care from the viera medical facility

Viera VA clinic is a nice place, but these days, they are overbooked, and it takes a long time to get an appointment or even a response through secure email. When I do get a response, it's rushed and often does not address the problem, rather, just a wave off. The tone seems to insinuate that I am bothering them. Aren't they supposed to be there for all vets? These days, I've had to drive up to Lake Nona for treatments.

I am on the Gemini team and the nurse and doctor are extremely inefficient.

Everyone works hard here. Outstanding employees, dental and eye clinics are the best.

Mercury Doctors are horrible communicators. The nurses are very good and apparently the ones that should be running the show. Dr. Dyer is not a great communicator, I was told I'd have results in 24 hours and I ended up having to send numerous emails along with several phone messages only to find out that 15 minutes after she read my first email that she had sent a letter in the mail to respond to my inquiry. Really???? In today's day and age of emails and smart phones... Very dissatisfied with this PCM and I'd much rather return to my tri-care prime network providers.

Had an appointment with endoscopy today and it was a nightmare at every level - nurse gave me a needle in my arm which fell out, blood squirted everywhere, anesthesia doctor then diagnoses me with some "condition" that he states mostly only women get... guess Im not man enough? Then the GI doctor asks questions 10 feet away, behind monitors like its a wall. More to the story which I am bringing up to the VA. Incredibly rude experience.

Im just trying to make a radiology apt here and its been over a month. yeesh guys. Ive called like 6 times