Nancy Lobby's Online Review Report Card

They don't accept the insurance that is clearly stated from my insurance that they are a member.

Hands down, the worst medical experience in 64 years. Angry, rude, unprofessional. She started yelling at me when I asked questions. Personally, I think she's unstable, she shouldn't be allowed anywhere near a patient.

I am in shock. My wife got a phone call reminder of today's appointment two days ago. She went to the office only to find a note on the door - permanently closed! No email or phone call letting her know this. Then, she calls the number left on the note and the person said, sorry, we do NOT have your medical records! What??? How is this even possible??? This is terrible as my wife has a serious medical condition and now she must start all over again with a new doctor?

At first, Dr. Lobby seemed okay. She went back and forth with the procedure she wanted to complete on me. I left feeling frustrated because I have a very LARGE kidney stone that is causing me excruciating pain. I am not able to perform daily duties because it is bringing me to my knees. She scheduled me for surgery a week and a half later because she claimed the medication I was on from the ER was a blood thinner. After doing research and speaking to 2 other doctors they all said this was not the case. I called to cancel my surgery with her and she yelled at me. I started telling her why I decided against going with her in a very calm way and she said, "I don't want to hear your story." I then stated I will not listen to her and I want to cancel my appointment. She replied in a nasty tone, " I will cancel your appointment and we will never see you again." Sounds to me when she gets called out she throws a bit of a hissy fit. After reading the reviews I am glad I made the decision to fire her. Extremely UNPROFESSIONAL AND RUDE!

Incredibly unprofessional. Her communicative skills leave a lot to be desired. She does you a favor to talk to you, but you almost have to ask her permission to ask her a question.

Recommended and performed incorrect treatment on top of rude staff personnel. Unprofessional and petty overall. The reviews don't lie!

Ordered a test that I didnt even know what it was for...sent me to collections and would not pardon it! Test was worst then giving birth! Don't go there!

Horrible! She ordered a test that I had no interest in surgery! The test was worse then child birth and she sent me to collections for it! Would not pardon me! Just a horrible experience all around!

I have been there 4 or 5 times in the last few years I love the care I received and all staff were pleasant caring and multitasking professionals

This practice came highly recommended. It was a horrible experience. Took my elderly mother who has recurring UTIs and has been hospitalized several times. Initially were seen by Erika. The plan was to prevent the next infection hopefully keeping my mom out of the hospital. The second visit included me being lectured about why Erika hates seeing assisted living patients. There was a pharmacy error which I quickly got corrected. Because of my mother's age and living arrangements sometimes there are issues so I excused the way we were treated. The third visit, was cancelled two days before and rescheduled later same week, like my time is insignificant. When we get there, my mother had trouble peeing in the cup. Dr Lobby, who runs this group saw my mom this visit. It was a repeat of the second visit, why they hate seeing patients who reside in assisted living. My elderly mom and I were looking for a competent urologist with an ounce of compassion and respect. Instead of trying to work out the issues, we got all mighty attitude. When I said we’d find another urologist, Dr Lobby seemed surprised. Like what, this is the only urologist in So FL? Left sad, angry and frustrated. Don’t recommend and definitely won’t be going back.