Tgh Urgent Care Powered By Fast Track's Online Review Report Card
Tgh Urgent Care Powered By Fast Track
3.3
Average Star Rating
145
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
TGH Urgent Care received 55.9% positive feedback, with patients praising the friendly staff, clean facility, and efficient check-in process. However, 44.1% of the feedback was negative, primarily citing long wait times, rude staff, and billing issues. Overall, the facility is valued for its caring medical staff yet it needs better time management and improved customer service at the front desk.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Tgh Urgent Care Powered By Fast Track's Reviews
The best! The doctor was a male, i don’t remember his name but he listened to me, helped me and made me feel heard. Thank you
Reviewed On Google
very short wait. from wait to triage and doctor, x-ray, to check out, less than 30 minutes the staff was friendly and attentive.
Reviewed On Google
Please do not come here if you are sick. People in the lobby for over an hour have Covid and are infecting other people. Go somewhere else.
Reviewed On Google
My granddaughter has autism, and the staff was friendly and understanding. We were in and out under an hour.
Reviewed On Google
PA was inexperienced and constantly had to go ask the doctor on duty for answers. The doctor appeared indifferent when she finally came in. When repeatedly shared how over 20 years with the same symptoms and what has worked for me the doctor repeatedly stated "best practice" basically is what she go by. I left the office and will never go back.
Reviewed On Google
Facility is very clean. No wait time. I was in and within 30 minutes that's including my 15 wait time for results. Very nice staff. Will use them again.
Reviewed On Google
I was greeted by a very friendly face and asked to register. Was taken back quickly and Doctor was attentive and listened. He decided to prescribe something other than antibiotics which worked great for my symptoms and condition. I will return if needed.
Reviewed On Google
Worse service in town . Avoid this place
Reviewed On Google
I came in today and waited over 2 1/2 hours and still have not seen the doctor or nurse practitioner and there was only one person in front of me when I arrived! How does that happen… Do they not go in order. When you go to an “express” option is because you don’t want to wait 3-4 hours like you would at a hospital. Also the front desk lady was not the friendliest either! I will look for another option for next time. I recommend you do the same! B
Reviewed On Google
Really good !! Been there 3 times always good experience and the wait time is way less than the ER.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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