Gloria Hakkarinen's Online Review Report Card

Horrible service. Waited over an hour and was never seen. It’s a regular occurrence there.

AFTER doing a ton of bloodwork that cost a pretty penny, I go to my follow up. It was cancelled, but they didn't tell me. Rescheduled... That was cancelled an no explanation, no new appointment, no new doctor. VERY frustrated. Maybe for the better... I think she has a standard set of drugs she likes to prescribe or favorite "lecture" to give. If you have an estrogen driven disease and aren't for HRT, may not have been a good choice anyway.

Dr. H is very knowledgeable, kind, and effective. She took the time to speak with me at length about an issue that I have had for over 2 years now. 3 other doctors dismissed me, as so many do when you are a women in your forties. They don't investigate and just tell you that you are getting older, deal with it. She is an expert in hormones impacting women's health and is assisting me in getting back ...

I have been a patient of Dr. Hakkarainen for about 3 years on both the OBGYN and functional side. I recently needed my hormone levels checked and made an appointment for blood work that was cancelled and rescheduled 2 times, both on the day of the appointment. I finally had the blood draw and scheduled an appointment for a consult. The appointment was confirmed and payment was given, only to have a phone call a few hours later cancelling this appointment as well. It has now been 4 weeks since the initial appointment was made for the blood draw. I've never been treated so disrespectfully as a patient. It seems to me that her staff is disorganized and that little consideration is given for patient's time, schedule, or symptoms (which in my case have grown miserable). I am leaving her practice and am offering one star to her and her staff. Buyer Beware.

Great doctor. Has helped me so much with finding the right mixture for hormone replacement therapy. Very, very knowledgeable.

Quack

The blood draw was taken, and on check out was presented a bill of $643.75!! I was told this includes the follow up appointment. The client next to me was checking & was also questioning her bill for a beauty treatment, and the front desk girls were snappy with her, and were name calling her after she had left the office. The girls were also sharp with me, which I did not appreciate. A week or so later, the results arrived and I was shocked to see there was no result for the T4, THE MAIN REASON I WENT TO THEM IN THE FIRST PLACE. I emailed about this and received the below from the front desk. T4 is only as requested by the patient. Once the labs are done, the lab will throw out the blood unfortunately, so we would have to redraw. THE OFFICE/FRONT DESK CHANGED THEIR EXCUSE ON WHY THE T4 WAS NOT DRAWN, which is absurd, and have made multiple excuses and will NOT ADMIT to any mistakes on their part. They also wanted to ’TALK’ it through & not get things in writing, & trying to blame

The visits I have had with Dr.Hakkarainen have been less than enjoyable every time I have gone. Her office staff is rude and not helpful with whatever you need, I have been hung up on several times while trying to discuss medical records and told one thing and then it isn’t the case. I went to discuss lab results that were taken a month and a half before the visit to ensure she had the results. When I got to my visit I waited over an hour in the waiting room and then another hour in the exam room to then be moved to her office to wait another half hour to see her. After all of this she didn’t have my lab results and said they had not received them yet. As a healthcare employee I can confidently say that it does not take almost 2 months to receive an ultrasound from a hospital. I have never been happy with the service from the office staff and I am surprised with the lack of care they show regarding figuring out an important medical issue.

I’ve been going to Dr H for more than 6 years. Prior going to her, I went to a male doctor and every time he did a pap it was painful and when I got my iud I nearly passed out. I always thought I had a sensitive cervix. Then I went to Dr. H and she did a biopsy of my uterus entering through my cervix. I was so thankful she was quick and it was painless; just a little pressure. I ask questions when I don’t understand and she answers them and it does take weeks to get an appt but that’s a sign of a good doctor. If you want a quick appt good luck that’s a bad sign. If it’s an emergency she will get you in.

Had my initial visit with Dr. H a few months ago and after having a horrible experience with my previous OB/Gyn who mixed up my medical records with someone else, I was very skeptical. As a self pay patient, I was happy to get a good amount of time with her and she was very informative, almost overwhelming with her recommendations but I appreciated it and felt comfortable. I found the laser skin facility was reasonable for getting bloodwork done as well. I do feel that offices in general, including this one, should offer to waive the consultation fee for self payers and just charge an office visit. $300 seems high but most offices are $275+ in this area. My first impression, so far, is good but we will see how things progress. Thank you for all the reviews, it is helpful.