Robert Bentz's Online Review Report Card
Robert Bentz
1.8
Average Star Rating
5
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Sentiment Analysis
Robert Bentz does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Robert Bentz's Reviews
I do not recommend this location. The prices increased without notice prior to appointments. When I asked for the prices, they waited until after I completed my exam to advise of the increase. I’m addition, when I choose contacts they stated there would be no balance; however, when I picked them up I was advised there is a balance. That is not good business or customer service. Especially in this pandemic it’s important to be honest and have transparency. I will no longer be a customer.
Came highly recommended but simply wasn't paying attention. Came into examining room and said, "I see you have diabetes". No, I don't. He hadn't read my records or reason for coming. He told my wife she had perfect vision---a simple test at an eyeglass shop showed how wrong he was. He seemed hurried and distant from patients.
I went to Dr. Bentz for a cataract surgery after my friend had a great experience with him. I went to two other doctors for consultations, but decided to trust him with my eye from my friend's testimonial. In contrast. I had a terrible experience. Before the surgery, I made it known that I would like to read my computer screen after the cataract surgery, but it didn't turn out that way. Instead I only was able to see very close-up along with some prismatic effects from the eye that had the surgery. I mentioned this to Dr. Bentz, but he said the "surgery went fine, and everything looks good" , and dismissed the problem that I have. He seemed irritated that I brought it up. I got a second opinion, and was told that I have a slight wrinkle in the "lens capsule". I would not go to him again. I'm regretting that I did :(
The older woman at the front desk is not pleasant. I was told that they close at 6pm when I arrived at 5:02pm to pick up my contacts the same older woman rudely told me they closed at 5pm. I told her I called and was told they close at 6pm and she rudely answered ,,,that's on Tuesday and Thursday. When I finally picked up my contacts at 445pm on Friday as I got inside my car I noticed they didn't give me saline solution or a contact container so I had to go back and ask for it. Definitely they could use retraining in customer service,
A very welcoming place. Patty who helps with fittings is superb. Been going to them for 20 years.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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