Alison Schneider's Online Review Report Card

I recently had my second colonoscopy exam provided by Dr. Schneider. She was informative, kind, and thoroughly professional on both occasions. The procedures were free of complication, and the results were clearly explained. I couldn't be happier with the care provided.

I have been a patient of Dr. Schneider for over 10 years. I thought she was a wonderful doc. until recently. I live 1/2 hour from her location. I was having GI pain. She refused to give me an appointment and just kept telling me she could do as well over the phone that she could do in person. She and her nurse via phone kept prescribing all different OTC meds. I had pain and it kept getting worse. She finally told me that I needed an antidepressant. That was it for me. I'm not depressed. I'm in GI pain. After going to my local hospital ER, I was admitted with severe Diversities. I'm now going for 10 days of IV antibiotics infusions. If this was caught earlier, I wouldn't have had to go through all of this. She has too much on her plate and can no longer treat patients in the clinic, perform procedures, and be cochairman of the GI department at Cleveland Clinic, Weston, FL and still be a good clinician. I DO NOT recommend Dr. Schneider.

The first time I called in May was told that they are solid booked for my insurance plan. I was told that there is not a waiting list. Now I called again and I booked an appointment for August 2029. We are end of May. I might go to some one else in the meantime. The respondent was nice on the phone and recorded down my personal information. I do not know why not additional physicians do not work at that clinic.

Initially Waited for 4 months to see this doctor with hope of help. Now, as an established patient, have been waiting over 2 months to see the doctor, only to receive a phone call that she will not be in the office the day of my scheduled appointment and I need to reschedule. That is when we say goodbye. Who needs a doctor if you are in pain and can’t see her for months? Dr Schneider is very sweet but I need a good doctor that is available when I’m ill. With all the medications that was thrown at me, i felt like a guinea pig, nothing changed. No relief.

Dr. Schneider performed a colonoscopy on my husband. She found a growth which turned out to be malignant and referred us to a colorectal surgeon. She was very knowledgeable and took her time explaining her findings. She responded to our questions very patiently and also responds to contact in a timely manner. We would highly recommend Dr. Schneider!

Never ever would recommend this doctor also. Overwhelmed and uneducated. Not caring or attentive to patients. Definitely needs more education and more training with people and gastroenterology.

This doctor is the worst. She gives Cleveland Clinic a bad name. Not qualified in the GI field whatsoever. She doesn’t know her specialty and needs to go back to school and get more experience with patients.

I have seen Dr Schneider since 2011, when I tried to make the first appt it was difficult and yes it took over 2 months. However, I asked to be placed in a waiting list and they called me within few weeks. If you make your follow up appt and need to change usually you can get in soon She is a great professional, very knowledgeable and personable, easy to talk to, listens to concerns and addresses issues ahead of time. Her office calls back when concerns arise and if you leave a message. Nice and gentle manners all I wanted in a Dr and as a nurse for 40 years I am very critical and demanding! I am sorry for the previous reviewer experience. A clerical mistake can not and will never be a reason to judge a professional. Yes, it is difficult to make appts at the Cleveland Clinic but the attention and services can not be compared with any other in South Florida. Will I recommend her? YES I DO IT ALL THE TIME as well as any other physician I have seen at Cleveland Clinic. I only wish they were closer to Delray Beach.

Completely and totally appalled by how Cleveland Clinic handles their scheduling of new patients. I was super excited to be seen by this doctor. This was an appointment where I need to be seen right away. I started the phone call with the appointment receptionist, right from the get go, with explaining I needed to be seen right away by this particular doctor. After being on the phone for OVER 30 minutes, being asked every ridiculous and personal question imagineable, the person asking me the same question 3 different times that I had already answered....he then told me...after enduring that unbeliable phone call...she had no appointments until 2018! To make matters worse- no doctor was available until December. It was so upsetting I literally got off the call and cried. What terrible protocol. I am sure this is not reflective of the Doctor, but surely reflective of the practice. So upsetting. I hope someone changes this protocol so it doesn't happen to someone else.

I have been using her for about 3-4 years. She is very attentive caring knowledgeable and professional. When I lost both of my parents in 2015 I left her a message and she called me back right to see how I was doing. She even called me to tell me my results and not to worry -while I happen to be in New York- lol She rocks. Lisa