Grand Traverse Dental Care's Online Review Report Card
Grand Traverse Dental Care
4.8
Average Star Rating
1072
Total Reviews
99
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Grand Traverse Dental Care received 94.9% positive feedback, with patients praising the friendly, knowledgeable staff and exceptional patient care. However, 5.1% of the feedback was negative, primarily citing miscommunication, long wait times, and unexpected costs. Overall, the practice is valued for excellent care yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Grand Traverse Dental Care's Reviews
My experience was much better than I expected. Dr. Kelly examined my teeth and explained the treatment I need while showing me the x-rays. I have been to quite a few dentist offices over the years for: denture, bridge, cap, extraction, crowns, and Implants. I can truly say I had a wonderful experience at this office and it was made possible by Dr. Kenitra Kelly and the dental hygienist, Melisa Cruz.
Reviewed On Google
The dental hygenista did a great job of cleaning my teeth...probably the best I have had. My husband was pleased as well. The entire staff was friendly and made my transition from Buffalo, NY much easier.
Reviewed On Google
Excellent sign in.Rapid recognition, cordial encounter at the desk. Immediately put at ease for procedures. Beautifully waiting room and privacy maintained throughout encounter at the greeting desk. Excellent eye contact. No quibling about location of booth. All safeguards were utilized( so as to prevent any errors in procedure etc. Professional greeting at booth wit signature for procedure and explanation of impending procedure ( X-rays) Greeting from tech and explanation of procedure. Concerns regarding my comfort was voiced. Painless and accurate and easy to read X-rays which were shown to me ( the patient as well) Explanation of the findings by the dental hygienist who allayed my fears and answered my questions before the Dr was introduced. The Dr ( Dr Kelly) came in right after we finished and explained unprofessional then simple terms what needed to be addressed and the fee expected for the work to be completed. It was awesome.
Reviewed On Google
Great people, great service 👍
Reviewed On Google
Great service
Reviewed On Google
Had the best experience with Melisa and Dr. Kelly. I hadn't been to the dentist in years and they made me very comfortable and explained everything. So kind and gentle, I am excited to get work done with them.
Reviewed On Google
Very professional, considerate and understanding.
Reviewed On Google
I was a Néw patient today for X-rays and cleaning for the reasonable price of 199.00. The office was beautiful and the staff efficient and friendly. I met with the Hygenist who did extensive mouth x-rays and mouth pictures and in addition one and did the numbering of the gums health. She was very knowledgeable (I’m 69 and spent many hours in a dental chair) she saw some issues where I would need gum scaling but we would wait for the dentist to confirm. The doctor herself was professional but I found out they will not do a cleaning before you get the deep cleaning done at the tune of around 1500.00. I was shocked. So the charged me 150.00 for the X-ray and pictures plus an one1/2 of my time. I explained how disappointed I was to the front desk. I feel it’s almost criminal to book a cleaning and not to get it unless I agreed to more services.
Reviewed On Google
Going to the dentist is not my favorite thing to do, but GTDC makes everything worth while. Not only do they have attention to detail, but they're informative and glowing with personality. What a wonderful and fun crew. I highly recommend this office.
Reviewed On Google
Everyone in the office was friendly and helpful and the Hygienist was awesome, as well as Dr. Kelly. It was a very pleasant experience.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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