Villages Smiles's Online Review Report Card
4.9
Average Star Rating
424
Total Reviews
40
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Village Smiles received 96.9% positive feedback, with patients praising the professionalism, friendliness, and compassionate care. However, 3.1% of the feedback was negative, primarily citing long wait times and administrative issues. Overall, the practice is valued for its exceptional service yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Villages Smiles's Reviews
Muy contento y satisfecho con el trabajo y el trato muy professional, Dr Ayala y assistant Leyla 100 recomendado, Gracias por todo
Reviewed On Google
Layla and dr Ayala were very professional and courteous. Highly recommend
Reviewed On Google
First time I came here, all I needed was a retainer—nothing more, nothing less. I had an appointment, yet they saw me and then forgot about me for over an hour. When I asked what was happening, the staff said they weren’t sure what the doctor wanted or what to do, so I just had to wait until the doctor was ready. I ended up waiting an hour and a half for something that should have been quick. The price for the retainer was extremely high, and the customer service was disappointing from start to finish.
Reviewed On Google
I had a great experience at the dentist office.Dr.Musa and his staff are awesome .I had two fillings done The procedure was pain less .I felt so much comfortable.when Dr musa constantly ask me if I am OK. I WILL NOT HESITATE TO SAY THAT Dr. MUSA IS A NO.1 DENTIST .Thank You.
Reviewed On Google
Dr Ayala and Layla were a great team that worked very hard. I appreciate their strong effort !
Reviewed On Google
Lazara was AMAZING!!! great staff The dentist was very thorough and very nice facility.
Reviewed On Google
I had the pleasure of speaking with Ms. Wendy on the phone. I have extreme dental anxiety and it took me a while to even get the courage to dial the phone number into my phone. I read the great reviews from this office and that’s why I decided to take the leap and finally start my first step of my dental care journey by facing my fears and telling a dental professional about my deepest insecurities. Ms Wendy answered the phone with the absolute sweetest demeanor (not even knowing my story yet) and she instantly felt like comfort to me. I explained my situation and it almost felt like she gave me a hug through the phone as crazy as that sounds. I’m working on my financial situation but she assured me that when I’m ready they will take great care of me. I have had a family member who also goes here who spoke so highly about Ms Wendy and Dr Mousa and I am going to schedule this month simply because of Wendy and the great things I have heard.
Reviewed On Google
Had 2 crowns put on by Erica and Dr. Mousa this morning. Erica did most of the work and was excellent! Hope she gets the bonus Dr. Mousa mentioned!!!
Reviewed On Google
The dentist worked quickly to get me out for another appointment that I had. Not too much pain with the procedure.
Reviewed On Google
Dr Krystal and Layla are amazing. Kind, compassionate, caring and so knowledgeable. Layla created a temporary that was as good as my original crown. Layla is a great assistant to Dr Krystal. I recommend trusting them with all your dental needs.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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