Felicia Jacob's Online Review Report Card

DR. Felicia JACOB HAS exceeded our expectations beyond belief! Thank you so much to her and her staff!

I am so happy to have found Dr. Jacobs. She really treats me with concern for my entire well being and is very thorough. I have suffered a long time with several issues and she addressed all my ailments. I highly recommend her if you are looking for a physician who will take great care of you. As somebody who has endured cancer and seen several dozens of doctors, she is as good as they get.

Dr Jacob is caring and very knowledgeable in the medical field. She makes you feel very comfortable.

I am Nancy Puglia, sister of John Puglia who passed away May 1st. 1st off She misdiagnised he had cancer, after chemo John went various times with breathing problems. She only gave him nebulizer, antibotics no tests. Said respiratory or allergies and since he had lung cancer settled in his lungs. March 31st took John to office. as he had trouble breathing, same treatment no tests. April 3 couldn't breathe call 911, had 2.5 liters of fluid drained from lungs. Cancer back. He died May 1.

I went to Dr Jacob for about 10 years but only 1-2 times per year. However when I called last year to schedule an appointment imagine my surprise when they informed me they no longer took my insurance and will unwilling to advise me. I understand the issues with insurance but CANNOT accept the total neglect for a long term patient because I had NEVER received any notification whatsoever of this discontinuance. I had to walk into an urgent care center because the office staff never follow thru

I really like Dr. Jacob. She always has time to talk to me and explain what she is doing and why she is doing it. Never had an issue with her at all. But her front staff is AWFUL!! Since her office moved new faces have appeared, a lot for the better. But the one that is at the front desk when you come into the office is a pip! She is rude and just down right mean! I have heard her yell at patients about matters that need not be discussed in a waiting room! Ever heard of HIPPA violations? Only real complaint I have is , I had an appointment for my yearly check up scheduled in August, got a phone call and was told the appt. needed to be changed because Dr. Jacob would be out of town that week. I said no problem. The soonest my new appt. could be set for was DECEMBER! That was nearly 4 months later! As I said I like Dr. Jacob, but sometimes I want to rethink this practice.

We have experienced numerous physicians throughout many states and have finally found a gem in Dr Jacob and her staff. We feel at home with listening ears to meet all of our concerns. Her expertise, caring and bedside manner are beyond all expectations. We absolutely love her & the entire staff!

Doc is fine. Front desk person is rude and unprofessional. But don't try to get in to see the dr. on short notice, won't happen. Wish there were a zero for the stars.

DR JACOBS IS THE BEST DOCTOR IN THE WORLD

I called to speak to the Doctor in regards to a medication issue that had been prescribed to my wife which had caused her to physically pass out within a half hour of taking and causing severe nausea and vomiting. As the husband I called this doctors office and attempted to explain to whoever answered the phone. When I told them that the medication was for my wifes Fibromyalgia which is one of the health issues that this office has been treating my wife for for years I was told by the person in the office that my wife had been prescribed the medication for restless leg syndrome (??????), I informed this person my wife does not have restless leg syndrome I was then told that the last appointment that my wife saw the doctor for was for restless leg syndrome not fibromyalgia. I asked the woman to check the records and confirm that she had my wifes file at this point the person at the office become rather rude and I politely informed them that someone "needs to get their head out of their bottom" as this was not the first time that wrong information medication and treatments had been documented. Follow up 5 months later my wife made an appointment and arrived and was rudely told in front of a waiting room full of people and a drug rep that she had called and cursed and yelled at an office staff member and that my wife had transfered care out of their office. My wife had no idea what was going on and broke down crying to me out in the car. I proceeded to go into the office and was politely told that my wife had been the person who had called 5 months earlier I explained to the women that it had been me who had called and no vulgar language was used on my end, I was told it was written there fore that is what had happened, and my wife was no longer a patient (blessing in disguise ?). Final note on subject this office can't even transcribe a phone call correctly let alone medical information and medical history, so patient beware.