James Booker's Online Review Report Card

I have been very pleased with Dr. Booker. He is patient and explains all the possible alternatives, and I have always had a good experience with the staff. Marie Garcia

My experience prior to baby's arrival was great until no one from the office came to check on me or baby at Winter Haven Women's Hospital. I was in labor for 12 hours and assigned a different doctor for my delivery. I didn't even get a phone call from the office during my stay. I was at the hospital for almost 72 hours and the office was made aware that I was admitted. I am very disappointed in the care I received. What is the point of having an established OBGYN if once you get to the hospital none of these providers are part of your care? As a healthcare provider myself, I know that this can not be standard practice and certainly is not good patient care. I even called and left a voicemail for the office manager once discharged and never received a response or apology. I hope this does not happen frequently to OB patients of this group. It is now my understanding that the Midwife does most of the deliveries. It makes me sad to think that I established a relationship with the physicians of this group and couldn't rely on them once at the hospital. Or perhaps this is all driven by financials as I was made aware my insurance company dropped this provider July 1 so they were no longer vested in my care? I am not one to leave bad reviews but I know I would never want a patient of mine to feel this way. -Lindsay Ellis

Have used this office for my son and now my second pregnancy. I love the entire staff, esp Dr. Booker and Dr. Lopez. Highly recommend.

Ladies at front desk is amazing.would NOT recommend the drs

Horrible experience at Winter Haven Surgical Center that this doctor uses. Never use them!!!

I've been going to this place for years. Every time I went I felt like a stranger. Also, the African American lady (I think her name is Deborah) at the front desk was rude not once, but a few times, thing that I tried to ignore. When going to the back, I would see different people every time, and NOT A SINGLE PERSON knew any of my pregnancy history. Like I said, I've been going there for a few years. I had a few losses and during my last pregnancy, I was being treated as if I had a normal pregnancy instead of high risk, but what do I even know? All was new to me since this was my first long pregnancy, and of course, I didn't go to college to be a doctor... I trusted. NOW, "HEAR" ME OUT: I was around 24 weeks and I tell Dr. Lopez that I wasn't feeling baby kicking the same when I told her I was already feeling her every day since week 17. She said that she wasn't worried about movement patterns until week 30th and of course, dismissed my concern and sent me home. If a baby stops moving the same, that must be treated as an emergency, or at minimum, an ultrasound must be performed. Well, she DID NOT and I regret so much trusting a person who should have known better. I said to myself "well, if she said that, it's because everything must be fine". The story is too long, and I could go on, but I ended up losing my precious baby about 3 weeks later. I went to another place a little bit after losing my baby, to start care with them, and they remembered me and my story IN MY SECOND VISIT. If you have a history of pregnancy losses, or just want to be treated by a caring team, DON'T GO TO THIS PLACE. The only professional I put aside from all of this mess is Julie.

I have been going to the same Gynecologists for over 20 years so when I moved to Winter Haven, I have been hesitant to find a new doctor. Dr. Booker spent a lot of time listening to me and explaining things in detailed. I am so happy that I found Dr. Booker.

Having constant issues since I was a teenager, I have always been to the gyno. I have had a lot of different doctors over the years and never have I felt so confident, heard, given options and felt like I had the proper care as I do now. Dr. Booker and his staff are everything!!! I love going to my appointments. The questions answered, options of what would work best for me (which I’ve never been given options of what I want). Dr Booker takes the time to really understand your needs, wants and provides excellent care with amazing bedside manor!

I have been a patient at this office for several years only go for my yearly and have always seen the ARPN who is great, however my last visit they did not send my labs to a facility my insurance participates in they sent them to LabCrop so I received a bill. I called the office to get this matter taken care of. I was told once this matter was fixed they would let me know, 3 months later I receive a past due bill from LabCorp called the office several times left several messages can not get a return phone call I have left voicemails for the manager no call back. guess Ill have to show up in person to straighten this matter out!

If you’re on Medicaid, you don’t matter. I called him a week before giving birth & told him I had a fever & left a message saying I couldn’t seem to warm up. Which, if he’d even acknowledged or paid attn to, would have prevented a lot of trauma. I ended up with strep b and it almost killed me. I was also given so much fluid through IV that my whole body blew up & I ended up back in the hospital again because I was going into heart failure. He wasn’t even the one to deliver the baby. It was some doctor from an entirely different practice I’d never met. It was a horrible experience & all could have been prevented with a little attention & caring. All of it…could have been prevented.