Charles Koller's Online Review Report Card

I’ll start my review of Dr. Koller by saying that I had only three interactions with him and his team, the consult, the procedure, and post-op visit. I‘ve owned a service business for over thirty years and to achieve a 5-star review from me was not possible, until now. Dr. Koller and his team have an elite skill set, from identifying your problem, outlining the procedure, correcting that problem, and most of all communicating it to you in language we all understand. We were not rushed, we had questions, and they were answered with the confidence you absolutely must expect from your Surgeon. If you are contemplating a surgery that falls within his surgical purview, look no further. You could not be in better hands. The Surgical Center personnel are highly qualified and you are family under their care. Dr. Koller and his team repaired an umbilical hernia in less than two hours, that had plagued me for the past two years. At 7 days out there is no pain, in fact I don’t feel as though I’ve even had surgery. We did not “Luck out” in finding the Winter Park Surgical Associates. We did our homework and these reviews were of great help, which is why I’m doing this review. Hopefully, these comments will help you in narrowing your search, and land you on the same choice I made. Lastly, growing up my father used to say to me “Remember kid, as good as you think you are, there’s always somebody better.” Well, we found him, and his entire staff. Thank you Dr. Koller and your entire team for a great experience in an otherwise... uncomfortable situation. Michael McDonough Titusville, Florida

Just disappointed. I showed up for a hernia surgery appointment 20 minutes early as requested. Filled out the normal pages of paperwork. I sat in the waiting room for about 15 minutes after the appointment time before I was called back. After 1 hour of waiting in the back room, with nobody even following up to see if we were even still there, my wife and I just walked out. Yes. Walked out of a surgeons office from the back room. Dr Koeller might be a good surgeon, but the communication and experience one has surrounding the surgery also matters. This is absolutely not the first experience one wants with a surgeon's office. I can't get my time back, but I hope this saves someone elses.

Dr.Koller & his staff are absolutely amazing and professional. & guess what no scarring!!! He really is amazing and they truly care about your well-being after surgery!! Thank you Dr.Koller for being so awesome.

Dr. Koller and staff are all amazing. He mades sure you are well taken care of.

The doctor was friendly caring and listened office staff is great they take care of your every need

Amazing DR and Staff. Super friendly and makes you feel at very comfortable.

I’ve been in severe pain for over 3 weeks now. I’m a 42 year old black female. When I was around 32, I had to have ovarian cysts removed. While the surgeon was removing the cysts, he noticed I needed an umbilical hernia repaired so he placed a mesh to repair the hernia while already in there. The mesh ended up causing an infection so he had to go back in and remove it. He assured me that eventually I would have to have it repaired again. I remembered that conversation about 2 weeks ago and thought that could be what’s causing my pain. I made an appointment with Dr. Killer’s office to spend less than 5 minutes in the office with Dr. Koller. I spent more time with the nurse than I did with him. He had me stand up and cough a few times then looked at me and said, “well, I don’t feel anything so no surgery for you!” I expected him to maybe send me off for more testing or something to try and figure out what’s causing my pain and see if maybe I have a hernia that he couldn’t feel with his hands. Nope! He made me get up, follow him to the front desk and walked away after pointing for me to see the receptionist to take my $150 copay. I’ve never felt so unheard or dismissed before in my life. When I got back into my car, I cried my heart out, not because of my physical pain but the emotional pain from that visit with Dr. Koller. I’ve been to the emergency room TWICE now because I’m in so much pain. Both visits could not figure out what’s causing the pain but both also said they see an umbilical and groin hernia in the MRI that was taken in my initial ER visit. I’ve heard so many stories in my life of black women going through situations where they’re sick or are in severe pain but aren’t believed and treated properly but never in a million years did I think I’d experience this. I’m still dealing with this severe pain and no one knows why. I hope the next person in my situation with my same background has a much better experience with Dr. Koller than I did 😢

I had a very positive experience with Dr Koller and his office staff. Everything from scheduling my initial appointment to my follow up after surgery was handled exceptionally well. I was appreciative that I didn’t have to wait weeks to be seen. I highly recommend Dr Koller if you need a surgeon.

I’m so glad I went to visit Dr. Koller for my situation. I will say the office is so cozy, clean and the staff including the PA are very nice, friendly and professional. Dr. Koller listened and helped me with my situation. He performed a minor surgery in his office and everything was sterile, and I didn’t feel nothing at all. He and the PA would tell me step by step what was being done. I felt safe and was not scared at all. I recommend Dr. Koller as a surgeon to anyone, he knows what he is doing, he has good bed side manners and cares for his patients .

After a five year battle with pain from a botched hernia repair, Dr Koller listened and heard me. Two months after my first visit I am doing amazing. Thank you just doesn't seem enough. From office staff to nurses everyone gets five stars. It's nice to have found such a wonderful and caring place.