Matthew Cox's Online Review Report Card

I cannot say enough great things about Dr. Cox. He is truly the best doctor I have ever been to. He listens to me and answers all my questions without making me feel like I'm an idiot. He saw me and immediately scheduled me for my lifelong needed tubes. I will never see another ENT.

I was referred to Dr. Cox by my PCP for ongoing hoarseness after being sick. I met with him initially on 01/19/23. During my visit, the only person who gathered any background information was the clinic assistant who also took me back to the room and pre-filled some of the office note. Dr. Cox was pleasant but quiet. Personally, I prefer a provider who I feel I can have a discussion with; I like to take an active role in my healthcare. He moved quickly without much conversation. Recently, I obtained a copy of my office note from this visit, and to my shock, the only portion written by a person was the fact-finding done by the clinic assistant. There was no impression written by the Dr of what may be the cause of my continued hoarseness. Even though our communication styles clashed, I would have considered a follow-up since my problem persists, but the lack of appropriate medical documentation prompts me to find a different group entirely.

The doctor was so friendly excellent check up trying solving your problem.

Dr. Cox is truly one of a kind. He has a very friendly and pleasant personality, which helps to put me at ease. He is extremely knowledgeable and intelligent, with a great bedside manner (which I think is hard to find these days). He listens and explains things very well and demonstrates a genuine concern for patients. Dr. Cox is the reason that I go to the ENT office that I go to. I've seen other Doctors at the facility, and I can honestly say that Dr. Cox is the best!

My appointment with Dr. Cox was informative and thorough. I would definitely recommend him and the staff at Florida Otolaryngology Group

I recently had sudden hearing loss. At first I thought that Dr. Cox was helpful and understanding to my Emergent situation. I was initially given a short run of high dose steroids, which helped. Until a few weeks later when my hearing suddenly got worse. I had followed up and basically he gave me the option of injectable steroids, which he said he wouldn't do, however it was up to me. I then called back within the week, basically in tears because I could not hear and my career was at stake. I asked the office to see about another round of high dose steroids, as they helped the first time. Bilateral sudden hearing loss is an emergent situation. The office "nurse" as she called herself, and the office manager treated me as if I was a drug seeker. They told me I needed to have my HR department accommodate me and that Dr. Cox refused to give me more steroids, and at that time not even injectable. The office manager was very rude and told me my hearing is not coming back and seek another DR

Lack of concern for my hearing loss which is an emergent situation! His lack of concern has delayed my treatment! However I am now with a new ENT and a Rheumatologist only thanks to my own experience in medicine and the ability to understand my own issues! Not even sure why he is in practice! Clearly he needs to read up and research sudden hearing loss due to an autoimmune ear disease! THANK GOD I did NOT stop with him and seeked other advice! Now I have a chance of recovering my hearing loss!

Rather push me to another opinion instead of helping me. Office manager Michelle was very RUDE. She told me that I needed to talk to my HR and have them accommodate my sudden hearing loss- which is an emergent situation that Dr. COX pushed under the rug! Yet they were paid to give me NOTHING! Steer clear if you need true help!! Doctors with not enough experience are too afraid to ask their peers for advice! As an RN with many years experience- I would HIGHLY recommend to go elsewhere!

Everyone says their doctor is “the best.” I was told by my PCP I was lucky to get in to see Dr. Cox because he was “the best.” I never write reviews, but felt the need because after seeing Dr. Cox and experiencing his level of care for myself during my office visits and surgery, I can honestly say he is “the best!” I would never see another ENT in Orlando, FL.

Doctor Mathew Cox is a fantastic physician. Visited him several times and most recently provided almost immediate comfort for me. Sinuses were out of control for several days but within the same day I was feeling much better. Thank you Doctor Cox. He is definitely very high on all my Doctors. Best ENT I ever been treated by. I recommend him to anyone. A 5 Star physician.