Vital Smiles of Albany's Online Review Report Card

Mrs.Kesha & Mrs Shan were awesome today.They really helped my grandson

We really enjoyed there services and the kids are happy

Visit went really good today at vital smiles

Surprisingly after so many visits and leaving, they finally got all of my kids in and out at a decent time! Overall today was a great day and the staff was very friendly and professional!!! Only thing I would love to recommend to them is to not schedule sooo many people at one time (ridiculous) but thanks Vital smiles ladies and gentlemen you guys are appreciated.

Out visit at Vital Smiles today was great! Thanks a lot Shan, you were very helpful and sweet.

Great customer services they get you in and out and also they are knowledgeable on everything

Great experience

This is the center dose no honor there work at all. I am very unhappy. Been here at 8:19 am all most noon time. With know help to support the family member 😡😡😡😡😡

Make people stand for 30 mins or more and took all the chair awa

My Son Is 3 Years Old And Has Autism, We Just Left This Location And Was Serviced By Tamaria.. She Was Absolutely Lovely ! She Did Great With My Son. At First He Was Scarred But She Changed His Whole Perspective And Said He Had Fun After ! Great First Experience.

Place need to be shut down make people stand and wait for over four to five hours n

Do not take your child here if they need to be put to sleep for dental work. My 4 year old had an appointment today to have cavities filled his appointment was at 9:45. We got there at 9:30 at 10:45 we asked what was taking so long and the receptionist hadn’t even checked him in yet. When we talked about leaving another lady checked with the nurse to see how long it would take. She said 15 minutes. So we waited by 11:30 my child was starving and still hadn’t been called back yet for triage. So we went ahead and left. As soon as we got him food we got a call from them asking if we already left by then my child had already ate so he couldn’t do the surgery.Also, about 10 people that came in after us came before us. We were not top priority at all being my child couldn’t eat or drink anything after midnight last night. If you have an appointment time I would think they would try their best to abide by it.

I absolutely HATE this place!!! Do not take your kids here or ANYWHERE IN ALBANY GA!! THESE PEOPLE ARE INCOMPETENT AND THE DENTIST GOES FROM PATIENT TO PATIENT WITHOUT WASHING HIS HANDS OR CHANGING HIS GLOVES!!!!!

Today was great day, no complaints. My son and I got out less than 2 hours.

Wonderful experience! Angelica was very sweet . My kids loved her . Only thing is wait time is horrible!

Today my 17 year old and 4 year old was scheduled for cleanings. Let's just say the visit went really well. My oldest didn't need treatment unlike my youngest. I was able to get my youngest cleaning and all of her treatment done in a timely manner. Dr. Scott was really nice and explained everything. My daughter had the pleasure of having Adrienne, Kiyana and Jakirea as her dental assistants that assisted Dr.Scott during treatment. Emily was the hygientist that cleaned her teeth. Not only did she clean them but she checked on her periodically while she was getting her treatment done. They were very patient, caring and understanding of having a 4 year old patient that was really afraid. Thank you all for a job well done and an awesome visit!!

Terrible dentist! Currently sitting in the waiting room. Been here for two hours. Quack doctors running some Medicaid scam on low income families and the black community. Certified sadists!

Excellent work but horrible wait times. Over booking is a problem. Expect to wait in lobby 1.5 to 2 hours even if you arrive before 8am.

A good dentist office. Very nice and friendly staff group. My girls enjoy going for cleaning.

Today my daughter was put to sleep to have her dental work done and the staff was amazing especially Melba, Jakirea and Sheneka.