Georgia Cancer Specialists's Online Review Report Card

I had rescheduled my appointment from 2:00 p.m. to 1:00 p.m. due to other work commitments, and I arrived at the clinic at 12:30 p.m. to be on time. However, despite waiting, I was not assisted promptly. Someone who arrived after me was given preference, and when I raised this concern, the staff was not helpful. Additionally, one of the receptionists (not the one handling check-ins) was dismissive, gave me a side-eye, and spoke to me in not so empathetic manner.

This review is for RN Linda. She is phenomenal!!! Caring, compassionate, good conversationalist while receiving infusion. Patient care is in the details and she goes above and beyond!

A great doc. Could have spent more time explaining what all the tests he ordered were for.

Dr Franco is fine, although I did feel that he talked down to me a bit.However, a warning to anyone going to his office. His practice is associated with Northside hospital as an outpatient clinic. What does this mean? Well, for one of my visits(less than 10 minute with doctors)m I’m received two bills- one for $213 from the doctor and another for $246 from Northside hospital. Northside said it is a “facility fee” because of the association with the hospital. There was no way for me to know this was going to happen when the office was not in/at Northside hospital. I will never go back to this office, and in the future I will ask about affiliation to make sure I don’t get charged exorbitant hidden fees.

By far the worst medical experience I've ever had! in Cobb hospital, dr munjal was fantastic, outpatient douglasville with the blonde dr was a nightmare! I'm on oxygen and they told me come in at 10:30 for a 11:25 appt (switched to 11:45 all of a sudden when after 11:25 I asked what was going on). I was there at 10:45 (receptionist said 11 was fine). I wait forever, they do blood work, and the dr comes to tell me all she's doing is bloodwork even though I'm fresh out the hospital and was supposed to do another infusion that day along with a shot of b12. I got pissed. I'm home bound. I'm on oxygen and a million other stuff. I asked why couldn't they order the labs and then discuss it during the first visit? why am I paying $25 for the visit, to pay to draw blood, and then pay so they can tell me it's low. this dr didnt even read my chart! she thought I had a blood transfusion (nope), that I only got iron once (no), that my iron wasn't low (it was), it was only low from being in the hospital (it's been low for 6 months)! then she said let her print my paperwork so she can explain it...lo and behold, everything was low! so she went from saying i wasn't truly anemic to then printing me info about anemia. I WANT MY MONEY BACK! they wanted me to come in two weeks after for the results. I went to my pcp right after, she put in the order, and 3 days later you know what my results were? I'm anemic, my iron is low and my transferrin saturation was 7% (its supposed to be 20-50).

I feel like I an being taken care of by the best and most knowledgeable Doctors and nurses. They have a spotless facility and treat everyone with grace and respect. I like all the staff they are all wonderful especially Luke, Robin and Chandra. Thank you all so very much for taking me in for my treatments after Coliseum closed their infusion center. I would recommend Georgia Cancer Specialist to everyone. Thanks Jessie Crawford

were very nice and helpful

I have a friend who’s had a horrible experience with this doctor. This lady friend of mine asked Dr. Franco if certain home medications interacted with her new medications and his exact response was “What does it matter at this point?” This is all related to bone marrow cancer. There are so many other examples but I do not feel like writing them all. This doctor may be good at what he does but it appears he should be more empathetic and timely with delivering results and also deliver “bad news” in a kinder way as well. :(

yes, very professional, friendly and pleasant atmosphere for treatments

Dr. Munjal and staff are kind, considerate and efficient. If you need more time to talk and voice your concerns it is no problem to ask for it and receive the time needed. For me the locations are convenient and the staff is the best. They work with Northside Hospital so if you need financial assistance for medical concerns they work hard to find it.