Ansley Eye Care's Online Review Report Card
Ansley Eye Care
4.1
Average Star Rating
289
Total Reviews
2
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Ansley Eye Care garnered 79.7% positive feedback, with patients praising the professional and knowledgeable staff, and the wide selection of trendy frames. However, 20.3% of the feedback was negative, primarily citing inconsistent billing practices, and miscommunication regarding insurance. Overall, the practice excels in customer service, yet it needs better transparency in billing.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Ansley Eye Care's Reviews
We took our child here to learn to wear contacts. After a couple of sessions they decided they had spent too much time with us and pushed us off for a year so they could get another eye exam payment out of us. The people were not helpful and you could tell they have little interest in actually helping. What a racket.
Reviewed On Yelp
The staff is very friendly and the doctor explains their concerns and recommendations well.
Reviewed On Google
I rarely write reviews, but must share that if you are looking for an eyecare provider who prizes profits over patient care, then look no further, this is your place. While they employ a couple of good opticians, the place will upsell you at every turn and follows a customer service playbook designed to stonewall and dismiss your concerns while they gouge you. $1500 later I still do not have usable glasses based on their care. Fortunately in Atlanta there are many better choices. Stay away- applies to both locations.
Reviewed On Yelp
My experience is that they don't care about their patients. Customer service is terrible. They seem more interested in selling glasses or their bottom line than helping people. I do not recommend.
Reviewed On Yelp
Very rude Dr (support staff was decent). Makes you feel like she's doing you a favor by seeing you. Highly DO NOT RECOMMEND. Also many reviews and suspicions about unfair billing practices .
Reviewed On Google
Derek was engaging and friendly from the second I walked in the door. He made eye contact and I was made to feel very welcome. I happen now n by chance actually. I had been turned away from America’s Best ( where I was a customer well over a decade ) I had an old pair of designer frames I wanted to have my into reading glasses. I explained the situation to Derek and he immediately told me what he could do for me, and not what he couldn’t. He told me that he can have them for me in one week. I was overjoyed! I even tried on a beautiful new pair of Dior glasses I’ll probably be back for. Thanks Derek for making this so easy on me!
Reviewed On Google
Amazing experience at Ansley Eye! I’ve been having some trouble seeing and knew it was time to get my eyes checked out. A friend referred me and couldn’t have been in better hands. Ended up with some adorable CELINE glasses. Frame selection was amazing!
Reviewed On Google
The Best in the business! Staff is impeccable, the owners are gems, and the unique selection of eye wear is incomparable.
Reviewed On Yelp
April is amazing!!! She ensures that you get what suits you and not focus on the price. Love her!!
Reviewed On Google
I love everything about my eye family !! They are helpful to all my clients and my family
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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