Atlanta Eye Group's Online Review Report Card
Atlanta Eye Group
4.8
Average Star Rating
981
Total Reviews
46
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
There are very few patient reviews available to generate a review summary. Regularly surveying patients for feedback can provide valuable insights to improve patient experience.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Atlanta Eye Group's Reviews
Excellent care great customer service
Reviewed On Google
Jon did an amazing job in helping me get my prescription glasses and with me dealing with insurance issues. Dr. Patel was awesome too. Yes, I will come back. Thank you for excellent customer service.
Reviewed On Google
Great job
Reviewed On Google
I truly enjoyed seeing Dr. Bhandali again this year. She’s very friendly and always makes sure that I have all questions answered. Very thorough. . Even the team at Lenscrafters made my appointment worth my time and were extremely friendly. I appreciate the effort they took to make me feel welcome. I even purchased a pair of glasses. They always exceed my expectations and have truly set the bar.
Reviewed On Google
I usually don’t do reviews but my experience cross the board was amazing. Thank you
Reviewed On Google
The worst service - pick another location - arrived 20 minutes prior to appointment time, had to wait for an hour past the original appointment time, and had to leave without getting an eye exam. Total of 1 hour and 20 minutes wasted. This location is not respectful of your time.
Reviewed On Google
This was the most in-depth eye exam I have ever experienced. Very professional and friendly.
Reviewed On Google
Very good service
Reviewed On Google
Always a pleasure! I look forward to my annual visit with Dr. Koran Bandali every year. She is consistently patient, attentive, and goes above and beyond to ensure my prescription is accurate. Today, I also had the pleasure of meeting a new face, Ms. Shanon. She was incredibly kind and patient—so much so that I didn’t even notice the air test coming during our great conversation! The LensCrafters team at this location is always exceptional. I especially look forward to seeing Ms. Nicole, who is always pleasant, stylish, and helpful. She has assisted me for the past few years and never fails to make sure I leave looking and feeling my best. Lindsy was wonderful as well—she greeted me immediately at the door and had my prescription updated before I could even ask. Overall, it was another excellent experience from start to finish. See you all again next year!
Reviewed On Google
The staff is nice as well as the doctors, but they are extremely hard to get a hold of after your appointment. I have called about my prescription at least a dozen times. I get a recording and put on hold for 5 min, then told to leave a message and cut off. I’ve left several messages and no one has gotten back to me. To make matters worse, I get an automated text asking how they can help me. If I text back I realize it is AI and don’t get a solution from that either. Very frustrating!! I want to know that I can talk to someone for minor issues within a day or two! This is not an appropriate way to run a practice! Will be searching for a new doctor.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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