Dr. Kenneth Boxer & Associates's Online Review Report Card
Dr. Kenneth Boxer & Associates
4.7
Average Star Rating
709
Total Reviews
41
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Boxer's practice received 83.0% positive feedback, with patients praising the professional, knowledgeable staff and the efficient, friendly service. However, 17.0% of the feedback was negative, primarily citing rushed consultations and rude staff interactions. Overall, the practice is appreciated for thorough care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Dr. Kenneth Boxer & Associates's Reviews
Fantastic customer service and top of the line exams/evaluations. #HiddenGem
I had a great experience! Went for a repair they ended up helping me schedule a Eye exam (much needed). Exam went great! Everyone from the desk to the Dr was so friendly and helpful. Emanuel helped me pick out new frames. We even had a few laughs. He saved the day by somehow fixing my old glasses!!! Five stars
My annual eye appointment is always with Dr. Kenneth Boxer. He is an excellent Optemetrist. My husband and I greatly appreciate how cognizant he is of keeping everyone organized and seeing his patients in a timely manner. Not once have we had to wait past our appointment time and yet we don't feel rushed when we interface with Dr. Boxer. His attention is focused on us, the patients. You definitely have his ear and attention when describing any challenges. We also sincerely appreciate the time that Yaacov Wexter 'Wex' takes with each of us to help us pick out our glasses for the year. He takes the time necessary to make certain the glasses fit our face properly and that we are happy with our choices. Wex is most patient, kind, warm, welcoming, & funny. It is a joy to actually do this annual appointment. The employees that Dr. Boxer hires are top notch. From being welcomed to checking out to walking through the various tests, each employee was extremely attentive, patient, and kind. Thank you Dr. Boxer and Team for always ensuring our annual appointment goes well.
Buena atención y profesionales
From start to finish, it was a great experience! The lady at the front desk (i don't remember her name) she was awesome! She was very friendly. For my appointment to be in the morning, she was engaging and helpful especially with that darn air blowing machine lol. Dr. Kim was also great! She was fast, effective, and welcoming. I will be going back!
I wish I trusted the reviews that mentioned this location was rushed and imprecise. My experience was also poor as well. Waited for 30+ minutes in the examination room for the optometrist after getting my eye health metrics. In the prescription matching, I was not even asked to read out any letters at any point, which I have never experienced at an eye appointment, just very quickly check if 1/2 is better etc-- how can the optometrist be sure the prescription is accurate? After this took less than 10 minutes, maybe less than 5, I have a slightly different prescription (normal amount of expected change in a year), but I don't know if I trust that it is better than my previous prescription due to the rushing and not even showing the before/after difference of my previous prescriptions with the eye test machinery. She also did not look at all at my Optomap eye scan-- why pay for a high-tech measure of eye health if it is not looked at in the slightest? Overall I am disappointed in myself that I actually paid for this extra service which was not looked at. I think they were overbooked and thus did my appointment very sloppily.
Friendly staff and great service. Highly recommend.
I love the doctor and I particularly loved my experience with Wes. I will definitely be frequenting this location from now on.
Recently visited location for the first time and I must say that the customer service was refreshing. Ashton went above and beyond to ensure that I was able to get the best lens crafters experience. She made my experience smooth and was in/out.
Everyone was super friendly and helpful. I was able to successfully get my new prescription put into my own frames I brought in without any issues. 10/10 recommended!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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