Eyecare One Vision Center's Online Review Report Card
Eyecare One Vision Center
3.3
Average Star Rating
29
Total Reviews
2
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Eyecare One Vision Center's Reviews
The eye doctor is superb…the receptionists were friendly, helpful and warm!
Extremely nice & welcoming people here! Would recommend to anyone!
Llame para agendar una cita con ellos ellos y la chica que me atendió no tiene ni el mínimo conocimiento de lo que es su trabajo!! Le dije que me interesaba hacerme una topografía, es un examen en los ojos ya que sufro de queratocono en la córnea, me dijo la muchacha atrevida que no me entendía, que que era esa enfermedad que ahí era una clínica para lentes de contacto no para enfermedades venerias, le expliqué lo que era mi enfermedad y me dijo que no hablaba MEXICANO!! que llamara cuando consiguiera a alguien que hablara perfectamente el inglés como en América, y cortó la llamada!!! Me sorprende la inteligencia insuficiente que tienen algunas personas y las ineptitudes de las compañías para contratar a personas así de ineptas y racistas! Solo espero y lean esto cuando les llegue su karma porque este negocio no va durar mucho
This office was referred by Health plan. However after reading the reviews, I've decided to go elsewhere, because Customer service is important to me.
Hours said Tuesday thru Friday message says Wednesday through Friday it's Wednesday at 10:15 and you're still not open to I don't think I'll take a chance with you on my eyes
The eye doctor he do a great job but his front desk staff make you not want to be seen there .The ladies in front or very rude. I thought was the new ladies come in it’s would be better but she is just as rude as the other older lady. SMH
The receptionist will help you as much as she can she's really a good person and kind-hearted,
THE RECEPTIONIST WAS RUDE!!! I called to confirm some things and make an appointment and before I could get my question out, she cut me off and said I just need your name and number and I’ll call you back I have 1000 people standing up here and I don’t have time. I proceeded to say that’s okay I’ll call back another day and she hung up in my face. 10/10 don’t recommend if the receptionist is rude before you even get to the doctor.
I do 4 instead of 5 stars because the two times I've been i had to wait a long while, but i think the 2nd time may have been out of their control...anyway, I go here because it's very economical, they ran a special recently and after I got an exam, dilation, contacts AND basic frames, my total was $137 after all the insurance was applied. I was thrilled, since I'm used to having to pay around $300 to $450 at other places for the same things. Lens selection is good. They also cleaned up and decorated the office a bit which made a better 2nd experience. I think the best area of improvement for them is better estimating the length of each appointment, so that the perceived wait time is less.
They barely answer the phone. Called to verify my son appointment time only to find out the lady never booked the appointment, had to wait over 3 weeks to just get appointment.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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