Harley Institute's Online Review Report Card

The staff does not return calls. You receive an abnormal test result in the mail and no one returns your calls to speak about your results. I will definitely be finding a different healthcare provider that cares

I feel they don’t care about the patient health. They offered treatment without investigate your record.

I work in the medical industry. I wholeheartedly believe Dr. Hartley needs a second mid-level who's 21st century driven when it comes to addressing OB issues. The NP who works with Dr. Hartley is NOT good. You never take a guess without definitively proving your theory and you certainly never leave a woman in pain when they have explained their clinical course with you. You're suppose to completely follow through. Lastly, it's never a good idea to presume that you know more than the patient. Dr. Hartley's NP is very old school--too old school for her to meet the needs of gynecological issues that wonen face today. With that being said---and I want to be fair; she takes her time with you. She does a full textbook workup, but drilling down to your problem and putting solutions in place is where she falls a part. I ended up leaving with more questions than answers and I ended up going to a GYN around my age who actually drilled down to get to the possible root of my problem. Dr. Hartley's NP has a very generic approach. This lady is stuck in the 70's which may work for some but will certainly be a disaster for others. I think if Dr. Hartley brings in a younger and or more sharp mid-level, she'll be able to shore up the gaps that currently exist in this practice.

Dr. Harley and her medical and professional staff have been stellar. Dr. Harley listens closely and cares about you feeling YOUR best. Not just base-line good enough on a scale that has nothing to do with you. If you are feeling any of the effects of menopause, visit for a consultation. The treatment has been nothing short of life-changing. Staff has been caring, helpful and patient in explaining everything.

Love this office I Love Dr Harley very patient doctor

Dr. Harley and her entire team are awesome. They have very smooth processes and excellent customer care - which makes every visit smooth & stress free. I find this extra valuable at my gyno because so many visits are about things that are uncomfortable, embarrassing, or otherwise distressing! I’ve received both regular gyn appts/tests and hormone therapy from both Dr. Harley and Sherida and they’re both great, taking time to listen and explain until I understand and have decided from the options. Richard at the front desk is also amazing, as are the rest of the team, both front and back office! I recommend this place to any woman - and especially those who are living through perimenopause and beyond and are not finding relief from their current gyno - come get yourself the support and relief you deserve, your challenges CAN be resolved - you do NOT have to live with it!!

I am so grateful for the accommodation and customer service this office has provided me over the years. They are fantastic. Richard, Tara, and Tanya are my absolute favorite.

I have been a patient with this group for about 8 years. They are the kindest, most accommodating medical professionals I have ever met.

Don't know why I waited so long to get the pellets. I feel Brand New! Thank you!!!

You’ve got to check Dr Harley out 1st if all, she’s Jamaican !!! Like who would know. She’s smart , very knowledgeable and educates you while making your health better. For me, she does wellness. And I absolutely get to know what I’m deficient in or over in, which is effective in correcting and creating balance.