Highland Urgent Care & Family Medicine's Online Review Report Card
Highland Urgent Care & Family Medicine
4.0
Average Star Rating
364
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Highland Urgent Care received 74.2% positive feedback, with patients praising the friendly staff, thorough care, and quick service. However, 25.8% of the feedback was negative, primarily citing billing issues, administrative staff rudeness, and long wait times. Overall, the practice is appreciated for its competent medical care yet needs better organizational management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Highland Urgent Care & Family Medicine's Reviews
Really good customer service. Thanks 😊 I love this place. I really do. They always take good care of me. I’m signed in to their “Pear’d Membership” and have definitely got my money’s worth.
Reviewed On Google
No wait time on a walk in. Was able to take an A1C test and get blood work done. All staff was helpful. Quickest urgent care I've been to
Reviewed On Google
I walked right into a room with no wait, and was given direct attention by the owner of the clinic. The team worked hard to find me a path to improvement.
Reviewed On Google
They’re friendly, fast and knowledgeable! I highly recommend them!
Reviewed On Google
Took a kid with ankle injury on a Thursday morning. The lady in the front was kind and patient. We did not have to fill out a form because we had been here previously (unlike piedmont urgent care, the form takes about 15 minutes to fill out). We were led to the exam room right away and the sweet nurse practitioner did not make us wait for more than a minute. Dr. Nick was thorough and humorous, and my kid was taken back for an X-ray. They fit her a splint and we were out of there in 30 minutes. The total cost was $150 plus $30 for the splint. No more piedmont urgent care for us. They are cold, slow, and very expensive. (Whether you have insurance or not)
Reviewed On Google
Fast and very friendly staff, it was a pleasure being treated here!
Reviewed On Google
This is my go-to clinic for all of my travel needs!! I’ve been able to get an appointment 3 days before my departure date to several African countries and they knew which vaccinations to administer and medications to prescribe for my health and safety. They give you a Yellow Card (for international vaccine travel), which has saved me a lot of trouble when trying to recall my immunization status while traveling. Also, they hand out a goodie bag of first aid travel medication and supplies, just in case you run into any digestive issues or weird insect bites from unknown sources. If you are traveling and need vaccinations or malarone or just medical advice, I highly recommend this clinic to ensure peace of mind so you can enjoy yourself!!
Reviewed On Google
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Reviewed On Facebook
Our family go to. Dr Nick and team are fantastic and always get us on our feet again.
Reviewed On Google
Been going to this place for seven years. Dr. Nick has good ethics and always tries to do the right thing if you have any issues.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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