Laseraway's Online Review Report Card
4.4
Average Star Rating
214
Total Reviews
175
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
LaserAway received 85.5% positive feedback, with patients praising the friendly and professional staff and knowledgeable service. However, 14.5% of the feedback was negative, primarily citing scheduling issues and aggressive sales tactics. Overall, the practice is valued for its quality treatments, yet it could enhance its customer service and transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Laseraway's Reviews
Jasmine was amazing and patient and while being attentive :)! I highly recommend her
Reviewed On Google
Jasmine was amazing!
Reviewed On Google
Had Xeomin done there a few months ago and called today to get an appointment. I said I was thinking about buying a bank but for now would just use the remaining of what I have and asked for an appointment. Girl at the desk cut me off and put me on hold and left me there and when I called back ignored my calls. Will not be returning.
Reviewed On Google
Jasmine did a really great job she was very nice and made sure I understood the whole process
Reviewed On Google
I had a great experience at LaserAway Midtown! The person who did my hydrafacial was very gentle and informative through the process (as it was my first time). Will definitely be back!
Reviewed On Google
Laser Away Midtown all staff went above and beyond when I tell you I was confused about my booking a micro needling and they directed me and was so patient even two hours after my appointment I was still debating. Nachelle was outstanding and knowledgeable and what ever she didn’t know would go to the back and ask Nurse Jasmine who also sat down before the appointment and went into so much detail about the different procedures, with patience. Tina was also a doll very personable. I end up getting the clear and bright (which was a little spicy especially on the forehead even with numbing) Thanks to all three of you guys really appreciate it 🥰🥰🥰
Reviewed On Google
Jasmine was amazing! Super quick and precise as always! Thank you🤍🤍🤍
Reviewed On Google
Jasmine did an amazing job! Quick service and very professional
Reviewed On Google
I had to fly to Atlanta just to get this service because my home location kept rescheduling for months. This staff was incredible and went over and beyond to take care of me.
Reviewed On Google
I want to start by saying the actual office is very nice and the laser treatments I have gotten have worked. That's why I still give three stars! However, the high-pressure sales at every step of the way has made the experience kind of exhausting. I understand that as a business you have to sell a product. But from the minute you walk in they're heavily pressuring other services. I say I'm not interested repeatedly and get in response, "Are you sure? It's on sale. You don't want that? Why not?". After my sessions I'll go to to the front desk to schedule my next appt. The front desk person will sometimes say, "Your tech says you asked about [insert add-on service here], you wanted to add that on, right?", which I certainly didn't say. I get calls from them frequently asking if I want to add on other services. I don't answer the calls and they even left a message recently saying "Something must be wrong with your phone because we never seem to get through to you!". The constant pushing to purchase additional services at my appointments and false sense of urgency (to pressure you into buying another service) has left a bad taste in my mouth.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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