Skin Matters Med's Online Review Report Card
Skin Matters Med
3.3
Average Star Rating
581
Total Reviews
23
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Skin Matters received 59.0% positive feedback, with patients praising the friendly staff, reasonable prices, and easy scheduling. However, 41.0% of the feedback was negative, primarily citing unprofessional behavior, poor service quality, and long wait times. Overall, the practice is affordable yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Skin Matters Med's Reviews
Arrived early. Waited 30min past appointment time. Never seen. Never greeted. Never again.
Reviewed On Google
Staff was helpful and fast
Reviewed On Google
I had an appointment yesterday for Dyspor, and let me tell you, it was fantastic! Adam took great care of me, asked me my goals, and gave me advice and recommendations. Great experience at this place. It's not my first time receiving Dysport but it's the first time someone took the time to explain to me every detail. No pain at all.
Reviewed On Google
Great staff with amazing knowledge, despite the busy atmosphere. Was able to get the services I wanted both at the same time, absolutely worth traveling to visit.
Reviewed On Yelp
My first time visiting was very pleasant. Great staff and Lexy is a gem. She made sure I got just what I needed by getting second opinions from staff. I was pleased.
Reviewed On Google
I had an appointment today for Botox and filler. First let me say, the price was incredible! I showed up early for my appointment and was quickly taken back to a room. The doctor was great at talking to me about my concerns. The mid-face filler he placed is perfect and not over done like I was worried about. I look refreshed, not puffy. The pain was very minimal compared to what I was expecting. I left ten minutes after my scheduled appointment time, I will definitely be back!
Reviewed On Google
Bought a Groupon for this business years ago, made apt, and they were closed. Since then they continue to spam my phone with NONSTOP texts even when you keep opting out. I hope they eventually make this illegal. Would never do business with them
Reviewed On Yelp
I do not like to waste my time writing reviews but I felt strongly about doing so given my experience. First of all I had to call 3 times to even try to set an appointment. I was told repeatedly that, "someone will get back in touch with you to schedule that." On my 3rd call I refused to accept that answer and insisted on holding to finally get the appointment set up. The lady set the appointment, finally achieved after the 3rd attempt. I guess that should have been my red flag then. The day comes for my appointment and I drive 1 hr and about 12 mins (due to Atlanta traffic) and NO ONE is there for my "scheduled" appointment. NO ONE! Imagine my frustration and furiousness after my commute there! Again this has happened on top of the 3 phone calls that it took to set the appointment. In conclusion I'd just say that the business is unresponsive, undependable and all together one that I would not trust! it was an all around terrible experience! Over 2 1/2 hrs of my time, energy & gas wasted after commuting back home!
Reviewed On Yelp
The nurse is there are awesome and pay attention to detail. The price is a reasonable and the owner is awesome.
Reviewed On Yelp
I love and appreciate this company because they made my wrinkly/Sharpei forehead now look like glass! When I’m in Atlanta, this is the place I go to. They are the best in Atlanta. I have been to all of them sadly! I was blessed to get a great rate of $4 per unit of XEOMIN which is unheard of❤️‼️ NOW they also have DYSPORT for $2 per unit 🤗‼️ this is because they’re doing special rates for training purposes for students.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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