Skyland Trail's Online Review Report Card

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While Skyland Trails is not perfect (as you can see from some of the reviews), I will say, that two years have passed by since my adolescent was there, and they are STRIVING! ST has some, not all, amazing staff. Those amazing staff members helped my teen understand themself and helped us understand them. While I do not think ST made my child 100% better, it was the steppingstone we all needed to help us with the right continuation of care to follow. As a parent of an adolescent there, it is important to LISTEN to your child and ADVOCATE when needed. While my child may have thought that this was not helpful when they were there, my child makes sure that we know when there is a 5K or an event at ST and insists that we attend. I love that my child is starting to realize that positive impact ST made on them.

Skyland Trail was one of the best things that happened to me. Before Skyland, I barely knew how to cope because of not so great therapists. I was deep into my depression and only going deeper. My psychiatrist recommended Skyland and I'm so grateful for that. I was taught CBT and DBT and was in a great healing environment. Having a whole treatment team to support me really helped me thrive. Having family therapy with Elizabeth helped me better my communication with my parents and made me feel more confident that I would thrive outside of Skyland. Mrs.Laura was very supportive and helpful when it came to school. She always made sure we were on track, as it is easy to get behind. The staff were always supportive and kind to me. Some of my favorite things there included healthy challenge with Kevin and horticulture with Marisol. I had a really good time with the recreational activities that we did with Dani and Laney. When I left Skyland Trail, I felt like a different person than when I arrived. I will forever be grateful for all Skyland Trail did for me.

Okay so i want to start this out by saying that im not writing this as a means to "degrade" or "hate on" skyland trail but i WILL tell my story. Ive been to skyland trail twice, when i was 14 i was there for around 3 months. During my stay there, i was surrounded by kind patients and i felt truely cared for by SOME staff like victor, josh, miss shay, kevin and abby(my therapist both times) and even though victor and josh dont work there anymore i will still mention them because they TRULY helped me more than anyone else. A month or two into my stay, i was working out in fitness group and i tore my back out, and i WAS competitive figure skater and dancer so this was a big deal for me. During this time my back hurt so horribly that i would be in my room for 20 minutes simply trying to put clothes on and moving, climbing up stairs, and other activities were actually hell to do but a big thanks to kevin because he let me walk on the treadmil and gave me stretches to do. (Kevin ur a real one .) anyways, my back was hurting so bad to the point where i had to see the doctor (dr wade). Im pretty sure if my memory is correct that she was only there once a week but i remember asking for muscle relaxers because my backs been injured in the past and those are what helped me but they said i might "get addicted"??? So dr wade said she was going to give me icyhot and that i should ask for it during med time and so i did but apparently they never called it in so the next week i went to the doctor and asked for it so they said they would call it in and so i asked the nurses during med time and they said they never prescribed it so i just eventually gave up. Long story short, i cannot skate or dance anymore because i struggle with chronic pain. Nurse Lisa is a nurse that cannot draw blood for ANYTHING, when i was 14, she tried to take my blood for labs and she tried 4 times and one of the times she stuck me in my hand and it was swollen and in excrutiating pain for 3 weeks straight. We also have two phone calls a week and it sucked so bad. Abby (the therapist) really helped me understand my worth though and i will always thank her for that. When i was 16 i was there for around 2 months and even though i wasnt in horrible pain, it was still bad. A new level system was in place that wasnt before and if you got more than three "infractions" they would take away certain privileges. One person had showers taken away because they liked to be clean or somethin like that i dont remember the whole situation but all i know is that she couldnt shower for like two weeks. Kids with religions/ED's and preferences werent allowed to have their foods because they apparently "cant have special menus" even though it was severely needed. Some staff care but it was painfully obvious that a good handful of them were in it for the money. I appretiate the staff that i mentioned earlier but if you are a parent reading this, as a kid whos been in the program twice, please think long and hard on where you are sending your kid because its better to be safe then sorry.

My 32 year old daughter experienced Skyland for 3 months earlier this year. The program was very comprehensive and flexible, so that her treatment plan changed as indicated over the 3 months. It included individual and group therapy, family therapy, group classes with options for art, music and horticulture. There was homework to make the most of the experience, with a full binder by the end to help with future challenges. She had referrals to out-patient providers after the program ended. Our family was kept apprised of progress every 1-2 weeks. I would highly recommend the program.

Best experience ever. Skyland believes in RECOVERY. We are so blessed to have such an experienced staff with a gorgeous campus, great food and an amazing facility in our country. I can't say enough good about this place.

Skyland Trail changed my life. I was in the deepest darkest depression for 6 months before I started in the PHP program at Skyland. The classes and staff are incredible! My psychiatrist immediately recognized that I was suffering from treatment resistant depression and recommended for me to try TMS (transcranial magnetic stimulation), which ended up taking my depression from a 10/10 to a 1/10, which is what it's been at since graduating the program 8 months ago. I'm still on medication (less than I was before and during the program) but my depression has been kept at bay. I met so many wonderful people from all over the country that I still keep in touch with to this day. I highly recommend Skyland Trail if you are struggling. It can change your life if you trust the process and put in the work.

Hi. As one review by Hayden D said, the adolescent campus sucked a lot. They and I were there at the same time for a few months so let me give some extra details: 1, There was definitely clear racist and transphobia going on to me. I think one thing that stood out to me the most was the fact that even though the pictures on the website show a diverse group of kids (who are all actors) the actual kids weren't. One of the girls I lived with there, mind you shed been there months before me in 2023.. she was the 4th or 5th person of color to have gone there since opening. There was clearly different treatment for the few kids who you could tell were different races, and it may not have been noticeable to many of the other clients, I live in a super diverse group, I have my whole life so the way they were treated was entirely wrong. For the transphobia I didn't experience any of it and I don't believe staff were the ones who were doing it (at least not to me) but there was kids there being extremely transphobic to one another. It was so bad that one of my close friends there who was medically transitioned had run away and hurt himself, scaring most of us there that day. For homophobia I am unsure I didn't experience anything but I know some kids did. 2, The Jewish kid I was the Jewish kid who was stuck there during Passover. I was the kid who got in trouble for going a week eating nothing but the matzah crackers my mom brought me. Speaking of which, they locked up that food overnight and if I forgot to ask for it in the morning I wouldn't be able to go and get it sometimes. Several kids thought that on this *religious* holiday, I was only allowed to eat matzah but that's not the case. What was the real issue was that even after I warned my psychologist, my personal therapist, my family therapist, the dietitian woman I met on my second or third day, several of the nurses AND Dana herself (the head woman. I don't remember how to spell names) I was still not given the food needed to eat. There was noting other than some roasted chicken and my matzah that was taken from me as soon as I said passover was over. 3, AFRID There were two clients with AFRIDs there although one of them I knew had it really badly. Just like how I got in trouble during Passover for not eating, they got in trouble for not eating everything. One of them could only eat pasta on lucky days and at one point it was restricted from them and they had nothing to eat. I know that they were meant to get help with it but I don't know if they ever did. I would also like to add on a few other things (tw I guess: SA and other stuff maybe?) SA, I was not sexually assaulted in Skyland Trails, however, when I am trying to do group therapy and there is a kid messing around with their body in the group room with me, it makes it very hard to not be uncomfortable. It was an issue we had even brought up to therapists and family and what did they do? Move the kid to be with the other group instead of ours. They did not try to stop him or teach him that it was wrong. We all understand it may be part of some disorder but considering that so many of the kids there were survivors of sexual assault and worse, it was not creating a safe environment at all for anyone really. I have been sexually assaulted before, just a week prior to coming there and to go there hoping I'm safe only to have to endure eye contact with someone doing that made me become worse. I am also aware that some kids had threatened to do things to other kids and some were kicked out but some weren't or their stories were covered. Fire Drills, I luckily only had to endure 2 of them but the downside about them is they're at night after everyone goes to sleep. I could not sleep for days because of the lights and yelling. I am running out of space but this place is honestly down in the dumps and I can;t believe people make their kids travel so far to become zoo animals for the RC's working there. I didn't get better, I just became aware of how bad I was Skyland Trails, You failed me You failed so many of us

Highly recommend Skyland Trail. Had a great experience with Skyand trail during one of the most challenging times. Staff were professional and knowledgeable. I felt they were committed to truly supporting and helping my daughter improve her mental health. In my opinion it's rare to find a great mental health facitly like Skyland Trail these days. I trusted the safety and care of my family and greatly appreciate it.

This is how Dr. Ellis at Skyland treats parents who inquire about help that they were promised when it was not delivered!!! Please take the time to read this!!! This wasn't our only unprofessional and attacking experience with Skyland staff. This is an EXACT email from Dr. Ellis to a patient's parent: I am sorry that you are either too ignorant or too uneducated to read a simple email and draw appropriate conclusions. At no point did I suggest we would not help XXXXXXX with her refill. What I stated, if you had bothered to read at all, was that after an unsuccessful attempt today, Nurse Cory would need to trouble shoot on Tuesday when he is back in the office, and would get the refill then. However, when Sophia discharged, Skyland was explicitly clear that her PHP Psychiatrist WAS HER NEW PSYCHIATRIST, and that once she met them, that would constitute the official transfer of care. I stated repeatedly, that I would handle refills up until that happened, but not after. Sophia understands this, so I am not sure why you seem to be continuously incapable of processing basic information. What I am truly sorry for is XXXXX, and anyone else in your orbit, having to put up with you at all, as she is an incredible person, and you are one of the most toxic individuals I've had the misfortune to interact with. Seek help. Do not bother responding to this email, as I am going to block you the second I hit send.